The UPS Store

Reviews

• CB

  Chip Booth

  Jun 23, 2026
  4.0
  Customer Service at this particular store has increased immensely. I would like to thank them for making the effort and taking charge of their services.
• AL

  A L

  Apr 17, 2026
  2.0
  I don’t know what it is about this location, but the staff are always dismissive, rude, preoccupied, and unwilling to help. The seventh Street and Hawthorne location is infinitely better and the Arboretum location is also better.
• RR

  Rachelle

  Apr 7, 2026
  1.0
  I rarely go out of my way to write a negative review, but this was the worst experience at any UPS store I’ve ever been to. Two women were behind the counter doing nothing. No one else was in the store. I brought 3 small Amazon items to return and one woman says, do you have more than 3 things because if you do I’m sending you over there. I said over where? And she pointed to the self serve kiosk (which I did not see). She then rudely said, “you have all your barcodes ready to go?” It took about 10 seconds to pull it up and she sighed and was visibly annoyed. I asked a question about another return and she said, I don’t know anything about Amazon. I had a fax to send but didn’t dare ask her to do it. I went to my usual UPS store on Rea Rd where I always get excellent customer service. Will never return here again and will encourage my family and friends to skip this location too.
• JS

  Jan Svoboda

  Apr 1, 2026
  1.0
  Advertise they have a notary services but no notary there. Having a bit of an attitude about it as well....
• KP

  Kelly W Price

  Nov 20, 2024
  5.0
  Staff is very friendly and helpful. Easy drop-off for Amazon returns.

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