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The UPS Store

4.1
(207 reviews)

Business Details

401 Hawthorne Lane, Charlotte, NC
28204, United States
(704) 370-6030

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3468 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of E 7th St & Hawthorne Ln (2 Blocks From Presbyterian Hospital).

Details

  • DeliveryNot available

Location

The UPS Store
401 Hawthorne Lane, Charlotte, NC
28204, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
5/25/20268:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.1
207 reviews
5 stars
154
4 stars
3
3 stars
1
2 stars
6
1 star
43
  • SC
    Sarah C
    1 day ago
    5.0
    It can get busy but the staff have always been very nice and calming. The last time I was there, a brunette gentleman had me in stitches. Solid deadpan. I hope he moonlights as a stand up comedian.
  • RH
    Rachel H
    May 13, 2026
    1.0
    Some of the people are nice so this review is not a reflection on the entire staff. They told me they’d refund me for not delivering my overnight package on time. They never actually filed the claim even though I called 4 times about it. Had me running in circles the last two months. Now my refund eligibility has passed and they won’t help me!! Was able to contact the corporate UPS who told me to reach out to their HQ to discuss the store’s actions since the store is not cooperating with me and get my refund that way. So we’ll see!!
  • DM
    David Misenheimer
    May 7, 2026
    5.0
    They’re always prompt. Rafael takes care of my large format printing, yard / jobs signs and any other of my graphic needs.
  • EW
    Elliott Wood
    May 7, 2026
    1.0
    Employee 306055 was incredibly rude and unhelpful. I hauled in a 90 pound return, only to be greeted with a pointed finger at the desk. Done, fine. No words for two minutes until that same hand wagged me forward. The box needed a total of four lines of tap and I explained that. The employee explained it would need to be charged. I didn’t love that for a line of tape but fine. However because of my questioning he ended up charging me 6 dollars for a few lines of tape. Will avoid the apathetic and misanthropic staff here in the future.
  • CR
    Chris Regan
    Apr 28, 2026
    1.0
    Very unprofessional staff are harassing women and made them feel uncomfortable. Would not recommend this location the people that work here are disrespectful towards women.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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