The UPS Store

Reviews

• RC

  Roma Cortes

  today
  1.0
  The lady with the covered head is extremely rude.
• NE

  Nelson Igie Ewaen

  2 days ago
  5.0
  Great service
• WO

  Wumi Olatoye

  Sep 30, 2026
  1.0
  Horrible memory from the woman with the head wrap. I went to the UPS in Matthews
• RM

  Rosalyn McPherson

  Sep 9, 2026
  5.0
  Exceptional Service, Great People
• AC

  Amber Craig

  Aug 23, 2026
  1.0
  This is the closest UPS to me so I tried conducting business here twice in the past month, one for notary service on a Saturday and one for a store drop-off return on a Sunday. I don’t know all the ins and outs of UPS as I don’t use their services often. Both times I was treated rudely and they were very dismissive since I didn’t sign my documents in advance for them to be notarized the first time (due to my documents stating that we had to sign the documents in front of the notary) and the second time the return label I affixed to the package was missing some information at the bottom they said. All that was needed was a little kindness & guidance. The 1st time the store was busy so I gave them grace and gave it a second chance in which they weren’t busy this time but both times I was treated poorly as if I was a burden. My experience was so bad that I went to the UPS in Matthews which is way farther but the customer service was worth the drive. I will continue to drive the distance if I ever need to use UPS services again.

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