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Staples

3.0
(236 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
8322 Pineville Matthews Road, Charlotte, NC
28226, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Products & Services

1 list · 13 items

Base + Amazon Lockers/Amazon Returns/iPostal1/TSA 2

13 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

TSA Precheck

Speed through airport security TSA PreCheck. You'll be covered for five years for the cost of $78. TSA PreCheck hours may differ from regular store hours.

Reviews

3.0
236 reviews
5 stars
95
4 stars
20
3 stars
8
2 stars
7
1 star
106
  • TG
    Troy Gardner
    Aug 10, 2026
    2.0
    I’m giving this Staples location 2 stars because the customer service during my visit was noticeably inconsistent and disappointing. I came in with two simple tasks: returning merchandise I had purchased from Staples a couple of weeks ago and dropping off an Amazon return. I interacted with three different employees during the process. With the first two employees, there was no greeting, very little acknowledgment, and none of the basic customer-service courtesies I would expect when walking into a retail business. The interactions felt indifferent and unprofessional. My third interaction was completely different. The young man who handled my Amazon return greeted me, professionally processed the return, thanked me, and wished me a nice day. It was simple, courteous, and exactly what good customer service should look like. That contrast is what prompted this review. Basic courtesy matters. A simple “hello,” acknowledgment of the customer, and “thank you” can make an enormous difference in someone’s experience. I don’t post reviews simply to complain. I post them because businesses need feedback in order to recognize problems and improve. I hope management at this location takes a closer look at customer-service expectations and training so that every customer receives a consistently professional and welcoming experience.
  • TH
    Teeiea Hughes
    Jul 28, 2026
    1.0
    My son and I visited this location to have some marketing materials printed. The customer service was lacking to the point that we decided to leave and pay MORE at Fedex up the street. The manager with the brown roots and blonde hair ignored us totally allowing us to stand there for 15 minutes without any acknowledgment. FedEx went above and beyond I’ll pay more for good customer service.
  • LH
    Laura Hassell
    Jul 13, 2026
    1.0
    Staff not trained to handle customer requests.
  • CC
    Candace Crump
    Jun 25, 2026
    5.0
    Easy to find what I needed. Cashier was friendly and professional. Prices reasonable
  • VV
    Vac
    Jun 24, 2026
    1.0
    Some lighting lady with pink hair saw a line of 6+ customers came grabbed a soda then found a mother associate to ring her item up and then they talked and watched while Mrs Tamara handled the line

Frequently Asked Questions About Staples

What services does Staples in Charlotte, NC offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with various office supplies and inspiration for working and learning.

What are the store hours for Staples on Pineville Matthews Road?

Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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