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Staples

3.0
(227 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
8322 Pineville Matthews Road, Charlotte, NC
28226, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Products & Services

1 list · 13 items

Base + Amazon Lockers/Amazon Returns/iPostal1/TSA 2

13 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

TSA Precheck

Speed through airport security TSA PreCheck. You'll be covered for five years for the cost of $78. TSA PreCheck hours may differ from regular store hours.

Reviews

3.0
227 reviews
5 stars
91
4 stars
20
3 stars
8
2 stars
6
1 star
102
  • SS
    S Sides
    Jun 10, 2026
    1.0
    I will never go back to this store again. The rudest associates I have ever experienced. Walked in and went to one counter while associate on the phone and did not interrupt her. After 2-3 minutes she starts motioning me to other side of store like I’m a dog. I go over there and no one at front register. Wait and another associate walks up while on her tablet and I ask if this is where I return Amazon. She asks me to wait and after a minute of her doing something else processes return. I asked for a receipt and she says I’ll get an email. I’ve been waiting and no email. No confirmation in my account and no email. Do not shop at or try to return goods through this store. You’ve been warned. There were like 2 other customers in the store so I wasn’t looking for some special service.
  • SC
    Sue Couch
    May 29, 2026
    5.0
    Staples thanks for hiring Tamara. So nice and helpful. I do so appreciate someone that goes the extra mile and remembered me from a day or so before. Thank you Tamara for being patient with me. Emily.
  • SS
    SJ
    May 18, 2026
    1.0
    The manager isn’t anywhere to be found. The lines are long while the other roll their eyes and refuse to help each other.
  • JL
    James Logan
    May 18, 2026
    5.0
    I wanted to share some incredibly positive feedback regarding the young lady (Cashier #3049666 @ 2:28 PM) who assisted me today. She truly went above and beyond to ensure I had everything I needed. Her attention to detail and proactive attitude turned a routine trip into a superb customer service experience. It’s rare to find that level of dedication, and she is a massive asset to your team!
  • DM
    Donald MarcAurele
    May 14, 2026
    1.0
    I have to say I was treated really poorly at the Pineville Nc staples. Ordered a printer when I got to the store to pick it up the order never went through. The manager Jaidyn was not very helpful, she huffed and puffed throughout the ordeal. If it wasn’t for the nice cashier Jadia I think I would have walked out… Jadia helped me as much as she could with a smile..

Frequently Asked Questions About Staples

What services does Staples in Charlotte, NC offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with various office supplies and inspiration for working and learning.

What are the store hours for Staples on Pineville Matthews Road?

Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.

Brand Certified Facts from Staples

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Certified June 14, 2026Yext Knowledge Graph
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