Founded in 1976, Mid-Atlantic Emergency Associates, PLLC (MEMA), is a physician owned practice providing emergency and acute medical care throughout greater Charlotte and the Piedmont area of North Carolina. The administrative office conducts operations and finance with a dedicated and well-qualified staff. The ultimate responsibility of group management, decision-making and leadership falls to the elected Board of Directors. The Officers and Medical Directors also work closely with the leadership on the hospital side towards excellence in patient care and customer service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.