FedEx Ship Center

Reviews

• PA

  Penelope Alford

  5 days ago
  1.0
  Fed Ex and the sender texted me yesterday to say packet would arrive by noon. Tracker says it was on a truck at 9:17 am today for noon delivery. After 3 I got a notification that it would be between 4:45 & 8:45. I've wasted a day that I could have used for errands or an outing. What a racket.
• JF

  Jose Ramon Perez Flores

  Jul 13, 2026
  5.0
  Bien
• KA

  Kathryn Grant Abernethy

  Jun 13, 2026
  5.0
  Easy and kind. Thanks! Not a fan of the company, but this store and employee was great on a Saturday AM To nake a return.
• JR

  Juan Roa

  Jun 12, 2026
  1.0
  Mi paquete según se iba a entregar de dos a siete días, hoy es el séptimo y no hay ninguna actualización desde el lunes no se mueve de donde está y les Marco por teléfono y no contestan la llamada solamente la contestadora
• KC

  Kayla Brittany Cox

  Jun 3, 2026
  1.0
  This specific location (Wendover Rd. in Charlotte) was disappointing. I ordered $600 worth of printed drinkware online through FedEx, and FedEx ground was shipping. The package was delayed, and there was no update via email or in the tracking dashboard. There wasn't even a tracking number. Calling didn't lead to any guidance because I was only allowed go through the automated system, which only helps if you have a tracking number. I didn't. So my only option was going to a store and getting help in person. The older man at the front asked me for the receipt number since I didn't have a tracking number. I verbally provided it. I must have spoken too fast, so he asked me to repeat it. I told him it was fine if he just wanted to read it straight from my phone. He sternly, and rudely said, "No." I let that go, and read the receipt number again. He said, "That's not a FedEx receipt number." I paused and said, "It must be, because it's in the confirmation email and receipt PDF from FedEx." He said that in 26 years of working there, he'd never heard of a receipt number like that. I said again, it's in the email from FedEx. He told me I was being sarcastic. I couldn't put up with it anymore and said, I'll find someone else to help me. Thanks. I had to drive to the store located on East Blvd to try again. It took that Assistant Manager all of 7 mins to verify my order......and help me find my SIX HUNDRED DOLLAR purchase. It didn't have to be hard. The man at the Wendover location was dismissive, insulting, accused me of not even having a real order. He made an already incredibly frustrating situation even more frustrating. It would not have taken much time to just offer service to the customer, and send me on my way. I paid my money, and it shouldn't have been a problem to help me find the shipment I paid for.