FedEx Office Print & Ship Center

Reviews

• MG

  Melissa Gamez

  May 6, 2026
  2.0
  This used to be a great location, but I don't know what's happened to it. The evening staff are great, but the morning staff are not friendly or helpful. Their phone system does not accept phone calls on a regular basis, yet they will leave you voicemails, asking you to call them back, if they have questions about an order. The last time I placed an order, I had to go in person multiple times to have questions answered and find out the status. The print quality is still great, but the customer service is the pits.
• LM

  Leila Mottley

  May 2, 2026
  5.0
  Extremely helpful
• CB

  Christian Bohmfalk

  Apr 24, 2026
  2.0
  Horrible customer service. I wanted help scanning a legal document, but the staff member just walked me to the machine and told me to do it myself. Of course, the first scan came out sideways and I had to do it again and ended up having to pay for it twice. They have tons of people working there, but none of them seem to care to help anyone.
• DM

  D M

  Apr 17, 2026
  1.0
  ⸻ I came in for a return that clearly stated “no box or label needed” and showed the QR code at the counter. Despite that, I was charged $3.74 for a poly mailer, which shouldn’t have been necessary for this type of return. That also seems excessive for a simple mailer for a pair of jeans. The employee I interacted with wasn’t friendly or particularly helpful, which didn’t make the situation any better. Overall, it felt like the process either wasn’t understood or wasn’t followed—or that customers are being nickel-and-dimed for basic supplies, that are truly not needed. I’ve never had this issue at a The UPS Store—they handle scan-and-ship returns without charging for packaging—so I’ll be using them from now on.
• IP

  ISHAN PATHAK

  Mar 31, 2026
  1.0
  They don't take Lithium batteries package even they provide labels