AIT Worldwide Logistics

Reviews

• VP

  Vamsi Parimi

  Feb 10, 2026
  1.0
  They are operating in the 21st century, with horrendous delivery staff who are oblivious to customer service. Despite purchasing the product 30 days ago, they are still unable to consistently adhere to their promised delivery time windows (3 appointments missed), often arriving significantly late or missing scheduled slots altogether.
• SP

  Stephen P

  Nov 25, 2025
  1.0
  In my opinion, this company was a total fail, both in terms of communication and also execution. There is no way I would intentionally use this company for anything, but unfortunately they were thrust upon me as part of my equipment delivery from Dick's Sporting Goods, and the entire experience was a total nightmare. This company did not honor the confirmed delivery date even though they told me I had to take off work and wait at home for the delivery and assembly. Then, they never called back to reschedule and when customer service was contacted, it resulted in an endless cycle of disconnects, repeating the same things over and over, them finger pointing at Dick's for issues and then my contacting Dick's only to hear that they were not responsible. Overall, poor communication and follow through on their end as the delivery and assembly service, and top it off, they ghosted me after a supervisor said they would get back to me regarding all of my issues and then the guys doing the work actually left trash in my garage after assembly. If I ever get assigned this company again for any type of delivery or assembly, I will just cancel my order, as companies like Dick's Sporting Goods have to do better in terms of choosing who they do business, with and companies like AIT Logistics just have to do better period, as the headaches were not worth it, and I will never be a customer of theirs for anything ever again as a result. Total disaster from start to finish in my personal experience.
• MR

  mariano ramirez

  Dec 2, 2022
  5.0
  This company is safe and fast to transport
• NP

  NEEL PATEL

  Oct 20, 2022
  1.0
  Worst logistics company on planet earth. I ordered a 85 Inch Tv from Sam’s Club and it was shipped with AIT and once it arrived at my local warehouse it said someone will call me to schedule a delivery appointment in 48 Hours. No one called me. I’ve called the warehouse about 32 times and no one answers the phone. I’ve called customer service about 23 times and they try to call the warehouse and no one picks up the phone. Never do business with this garbage company. If I could give negative stars I would.
• JR

  Julie Roca

  Jan 6, 2016
  5.0
  Great team of people.

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