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USPS self-service kiosk
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United States Postal Service

3.1
(35 reviews)

Business Details

179 E Franklin St, Chapel Hill, NC
27514, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 179 E Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
179 E Franklin St, Chapel Hill, NC
27514, United States

Hours

Monday10:00 AM - 4:30 PM
Tuesday10:00 AM - 4:30 PM
Wednesday10:00 AM - 4:30 PM
Thursday10:00 AM - 4:30 PM
Friday10:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
9/7/202610:00 AM - 4:30 PM
10/12/202610:00 AM - 4:30 PM
11/11/202610:00 AM - 4:30 PM
11/26/202610:00 AM - 4:30 PM
12/25/202610:00 AM - 4:30 PM
1/1/202710:00 AM - 4:30 PM

Products & Services

1 list · 17 items

USPS Services

17 items

BIOIPPB
BUSINESS
CALLREFERRAL
FACTERMINALTYPERSS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
SPCBUSINESS

Reviews

3.1
35 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
4
1 star
12
  • SA
    Steve Aldred
    Jun 30, 2026
    5.0
    Very helpful and prompt service but closed for lunch from 1.00pm to 3.00pm
  • A
    木子李
    Apr 30, 2026
    1.0
    The main attendee lady at the counter is extremely rude and racial. She is not willing to answer any question and seems very annoyed and impatient at the very beginning. Maybe she is rude to everyone or just being racial. Can’t believe this happened at Chapel Hill.
  • JF
    Jacquelyn Fairey
    Jul 23, 2025
    1.0
    I've had repeated negative experiences at this location. The staff, especially the main counter attendant, is consistently rude and unhelpful, which makes every visit feel like an uphill battle. Last week the printer wasn’t working, so I couldn’t even get a receipt. This week there were handwritten signs everywhere saying the network was down and they couldn’t accept QR codes or card payments, cash only. In 2025. On a college campus. It’s honestly a joke that this is the level of service at a central post office in Chapel Hill, where students and community members rely heavily on tech to manage shipping and errands. USPS needs to seriously re-evaluate operations here. This place is failing its basic responsibilities.
  • JH
    J H
    Jan 15, 2023
    4.0
    Decent
  • TH
    Taylor Healy
    Aug 23, 2022
    4.0
    Lunch 1:30-2:30, be careful, but helpful staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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