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United States Postal Service

2.2
(239 reviews)

Business Details

125 S Estes Dr, Chapel Hill, NC
27514, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 125 S Estes Dr! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
125 S Estes Dr, Chapel Hill, NC
27514, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:30 AM - 3:00 PM
SundayClosed
5/25/20269:00 AM - 5:00 PM
6/19/20269:00 AM - 5:00 PM
7/4/20269:30 AM - 3:00 PM
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM

Reviews

2.2
239 reviews
5 stars
53
4 stars
16
3 stars
12
2 stars
13
1 star
145
  • AL
    Arren Liu
    May 9, 2026
    5.0
    A heartfelt thank you to Postmaster Mike Steiner. When I had an issue with a missing package, Mr. Steiner personally responded to my complaint within a day. He took the time to carefully review the carrier's scanning records, gave a sincere apology for what had happened, and addressed the situation internally. His assessment of where the package had gone turned out to be exactly right — just as he predicted, it had been mistakenly delivered to a neighbor's mailbox, and was eventually returned to me. What truly moved me wasn't just that the issue got resolved, but the professionalism, genuine care, and respect he showed as a public servant. After many years in the U.S., this is one of the few times I have felt truly heard and respected as a customer. Feeling genuinely listened to when raising a concern is rare, and Mr. Steiner restored my faith in what good public service can look like. Mr. Steiner represents the Chapel Hill Post Office with real integrity. Chapel Hill is fortunate to have him as our Postmaster.
  • AS
    Amberstar Saunders
    Feb 26, 2026
    5.0
    It’s been a while since I’ve had a god experience at a post office ! But ROSALIND , made me change my mind . She was personable , graceful , and even with me being a headache , she was still kind !
  • AH
    Abby Heron
    Feb 18, 2026
    1.0
    Super rude staff! One person working the desk who was even rude to a person with possible disabilities. 😤 tried to call in his behalf, but unable to get through. Totally unacceptable!
  • KW
    Kayne Wallace
    Feb 9, 2026
    1.0
    Worst experience ever. I walked in for my passport appointment and immediately was turned away because the agency didn’t show up to work. I was not told. Women I spoke to was not kind.
  • QT
    Q. Twins
    Jan 13, 2026
    1.0
    Package marked delivered but it wasn’t and it’s not the first time this happened. Service requested also being ignored, so there’s no accountability for it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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