United States Postal Service

Reviews

• AD

  Anthony DeSantis

  May 26, 2026
  1.0
  Can never deliver anything on time everything g showed up late and half the time its not even mine. It doesn't matter how many times I tell them a person doesn't live at my address. It took almost a year of fighting with this wast of government money to even get my mail delivered correctly. And their tracker doesn't even give you and accurate time frame its all guess work.
• KM

  Kathryn McLeod

  May 22, 2026
  1.0
  We had come in 3 difference times to apply for a passport. The first time we came, we were told that passport walk ins are from 11-12, we understood. The second time we came in, we were told that they did not accept passport walk ins, okay, we will make an appointment. The third time, we did not even have the chance to come in because after scheduling our appointments they were cancelled. Drove an extra hour to a different office. Infinitely better office, worth the drive. Do not come here for a passport. Very rude staff.
• DR

  Dave Rickenbacker

  Feb 4, 2026
  1.0
  I had a passport appointment and talked to an older white woman (I didn’t get her name). She told me in a very mean voice that I didn’t have the proper paperwork and had to come back. Even with 10 minutes of my appointment time left. I’m not sure if she’s not satisfied with her life, or has issues in the bedroom but she DID NOT have to escalate that quickly. I didn’t raise my voice one time, tried to reason with her, and yet she basically kicked me out.
• KF

  kim franks

  Dec 23, 2022
  1.0
  My first passport appointment with this post office was cancelled without notice, because the camera was not working. Today, I once again drove 40 minutes to the Benson post office, only to learn that all passport appointments were cancelled...due to staff shortage. Because of my prior experience, I had called their passport department prior to leaving my home. The call went to an automated message with no mention of cancellations. Beyond frustrating!
• AW

  Amy Williams

  Apr 22, 2021
  2.0
  The Benson P.O. staff are nice, but when it comes to their postal drivers I wonder if they are capable of reading at all. We are constantly getting neighbors mail/packages and vice versa. It's a real pain knowing that your package has definitely been delivered, but not to your own house and whether or not the person who got your package is going to be honest and actually bring it back to you. I know they're more busy than ever, but when you're getting other people's mail more than your own that's a problem. I am happy to take someone's package to them if we get it by accident. It just seems to be complete carelessness at this point. PLEASE READ THE MAILING ADDRESSES before placing them in mailboxes or porches. Everyone is not honest and then others lose their item AND are out of that money ....

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