The UPS Store

Reviews

• NG

  Nicole Gabriel

  3 days ago
  5.0
  I just wanted to take a moment to compliment the staff at This UPS Store location Everyone is always so friendly, helpful, and polite. Kourtney, the manager, has been especially helpful and always makes sure customers are taken care of. I was also very impressed with how professional and well-mannered the younger staff members are. It’s refreshing to receive such great customer service. Thank you all for making every visit a pleasant experience!
• CC

  CJ

  3 days ago
  5.0
  Always a geat experience at this UPS Store! The staff are and have always been friendly, helpful, and ensured everything is taken care of quickly. The whole process was easy and hassle-free. Definitely recommend this location!
• FF

  Frankie

  Aug 12, 2026
  5.0
  I've been doing business here for years and so had my family all workers are always kind and sweet and get what ever i need done
• GF

  Guy Fleming

  Jul 20, 2026
  1.0
  Here are a couple of options for your review. The first one is a direct and professional breakdown of the customer service situation, and the second is slightly more conversational. ### Option 1: Direct & Professional (Recommended) > **★☆☆☆☆ (1/5 Stars)** > I have been using this location for many years, but I have finally reached a point where I feel compelled to leave a review. While there are a couple of exceptions, the vast majority of the employees here have extremely bad attitudes. Nobody seems to know how to smile, and they constantly look like they are having a horrible time being there. On top of the bad energy, the store itself is usually a mess and looks unkempt. The staff needs serious training on basic customer service, because right now, it is a very unwelcoming atmosphere. The owner really needs to invest some money into a secret shopper program just to see firsthand how bad the service actually is when they aren't looking. > ### Option 2: Casual & Straightforward > **★☆☆☆☆ (1/5 Stars)** > I’ve been a loyal customer coming to this store for years, but the service has gotten so bad lately that I had to write a review. Most of the staff here have terrible attitudes. There’s no greeting, no smiles, and they look completely miserable to be at work. The store is also generally messy and disorganized. It’s just a really unwelcoming atmosphere to walk into. The owner needs to put some money into hiring a secret shopper to see what’s really going on here—the customer service is in desperate need of a major overhaul. >
• DO

  Divier Ojeda

  Jul 17, 2026
  5.0
  Courtney was very kinda!

Frequently Asked Questions About The UPS Store