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United States Postal Service

2.8
(51 reviews)

Business Details

155 Central Way SW, Banner Elk, NC
28604, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 155 Central Way SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
155 Central Way SW, Banner Elk, NC
28604, United States

Hours

Monday8:30 AM - 4:15 PM
Tuesday8:30 AM - 4:15 PM
Wednesday8:30 AM - 4:15 PM
Thursday8:30 AM - 4:15 PM
Friday8:30 AM - 4:15 PM
Saturday9:30 AM - 11:30 AM
SundayClosed
5/25/20268:30 AM - 4:15 PM
6/19/20268:30 AM - 4:15 PM
7/4/20269:30 AM - 11:30 AM
9/7/20268:30 AM - 4:15 PM
10/12/20268:30 AM - 4:15 PM
11/11/20268:30 AM - 4:15 PM
11/26/20268:30 AM - 4:15 PM
12/25/20268:30 AM - 4:15 PM
1/1/20278:30 AM - 4:15 PM

Reviews

2.8
51 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
1
1 star
27
  • YR
    Yunosuke Reynolds
    Jan 10, 2026
    5.0
    I sent a package out from this location on Friday, January 9, 2026. Mike (or Michael) working the front desk provided exceptional customer service and greeted me immediately upon entering through the door. He was knowledgeable in the variety of services provided through USPS and even helped me to save a few dollars on shipping costs. Thank you, Mike for putting a smile on my face and for conversing with me. You are awesome!
  • MD
    Molly Davis
    Dec 3, 2025
    5.0
    Best Post Office and staff i have ever experienced. They know most people by name and always have upbeat fun attitudes.
  • CO
    Chloe O'Neal
    Feb 27, 2023
    1.0
    By far the most inconvenient delivery service. Very few of my packages get delivered right to my door or in the mailbox, majority don't even attempt to get delivered. No pink slip, nothing. Packages will be "out for delivery" at 6 am then back at the post office marked "undeliverable" an hour later. My mailbox is at the road...I don't get it!! This is the second time my Amazon packages have been returned back to where they came from the same day they're supposed to be delivered. Ridiculous.
  • AS
    Austin Schlosser
    Feb 17, 2021
    1.0
    This is the most unprofessional delivery service I have ever dealt with. On multiple occasions they have "failed to deliver" packages to our home and when I drive up to the PO to receive it there's always an excuse. Just because the driver is too lazy to deliver it directly to our door. We have a community mailbox that they have left items at multiple times, which would've even been better than just saying it's undeliverable. so again, I will be driving up to the PO to deal with their employees giving me some BS excuse as to why my packages will not be delivered......
  • TT
    Terry Tucker
    Jan 11, 2021
    1.0
    I have informed delivery and although it shows I have mail to be delivered it still hasn't reached my mailbox. My mailbox is literally 2 feet off 105 s highway. No one at this post office seems to care at all! I haven't had so much as a sales flyer hit my box much less more important mail! Please get your backwoods act together!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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