United States Postal Service

Reviews

• DP

  Damain Poole

  May 11, 2026
  1.0
  You can call, but no one will ever answer.
• AR

  A. R.

  Apr 29, 2026
  1.0
  Another update: Zero stars. That's how many stars this post office deserves. You guys are very close to losing this customer to fedex and yes I would pay more just so I can have peace of mind that my packages will be soon in transit! I spend hundreds of dollars a month shipping with you usps! Do better! This is an ongoing thing usps. Now I take 5 packages, stand in line and asked for a receipt. Only three were scanned!! So two packages say pre-transit and didn't update till after 5 pm the next day at the asheville patton Rd post office and it didn't even get scanned or leave the post office for over 24 hours! Meanwhile the packages that were scanned have been to two other facilities!! What the hell??!! This is unacceptable!! It was a new lady passive aggressive lady with long brown curly hair. Clerk number 99 at the Patton location. She obviously doesn't like to scan packages! She also was complaining about the last customer to the postal worker near her. It was very unprofessional. Is this the kind of workers you want usps? She doesn't smile and quite the opposite like she is feeling sour. I Didn't notice till I got home that two weren't scanned! I get the feeling she didn't like scanning the packages so maybe she decided to skip two of them. Not sure how she could not notice that there are 5 packages and only three as they are looking at the screen before she printed the reciept. I swear if these packages get lost I will raise hell!! I have a business and customers are expecting their packages! I can't wait 48 hours for it to update because some half-assed person was too lazy to scan it!! So thanks alot for nothing! I took a few packages in already labeled and handed them to the postal worker. There was a line so I said I didn't need a reciept. I went out the door and looked back and no he didn't scan them because he was helping the next customer in line. Why did I just wait in line? They didn't scan them so they appeared pre-transit for 48 hours. What is the point of bringing them and handing them to the postal worker if you aren't going to scan them right away?! They didn't get scanned till 5am two days later when they were at the next facility. I have customers waiting for their packages for my business and they are looking at that wondering where is my package. Update: A week later I took more labeled packages in on a Saturday morning and they were scanned and then still said pre-transit on Monday until till finally updated on Tuesday as in-transit. They were accepted 2 days later than when I brought them in. My customers will wonder so I contacted then to get them know. I'm not sure what is going on with usps but you guys need to update your system. You raised your prices and your service hasn't changed. I may ship with another carrier if this keeps happening.
• JE

  Jarrod Evans

  Oct 26, 2020
  3.0
  First time here as we usually use the Enka Village one and Enka is always magnificent. This one is not only really run down, but despite being the only ones in there, it took about 10mins to send 3 packages.
• TH

  Tipsy Hensley

  Jul 5, 2017
  1.0
  I had 4 different packages. Marked delivered. No where to be found. I have been calling this office for over a hour. Now an still no answer. I also see that this branch already has more 1 star reviews then anything. Now I know why.

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