The UPS Store

Reviews

• GS

  Gouthami samhitha

  5 days ago
  5.0
  The return process is consistently quick and efficient, making everything hassle-free. I’ve always had a great experience here and would highly recommend this UPS Store to anyone looking for reliable and smooth service!
• SS

  Sahaj Singh

  6 days ago
  5.0
  I’ve consistently had an excellent experience at this UPS Store. The location is very clean, well-organized, and professionally managed. The staff is friendly, helpful, and always willing to assist with any questions or requests. What I appreciate most is how efficient the customer service is. Everything is handled quickly and smoothly. The staff maintains a welcoming attitude and makes sure the process is clear and easy from start to finish. Their professionalism and consistency really stand out. Overall, this is a reliable and convenient UPS Store with excellent customer service. Highly recommended!
• AR

  Anusha Reddy

  6 days ago
  5.0
  Always an absolute breeze visiting this store! The space is exceptionally clean and organized, and the staff is genuinely friendly and helpful. They make package returns completely quick and efficient every single time.
• AC

  Aaron Coleman

  6 days ago
  5.0
  Very friendly staff. They are very patient and helpful with any situation. I have returned items there, mailed items there, bought postage stamps and faxed documents there. Very fortunate to have a store like this in our community.
• FN

  Filipp Nesterov

  6 days ago
  5.0
  The UPS Store isn’t usually the kind of place I leave reviews for, but this time I really wanted to share a positive experience. I normally do most of my Amazon returns through Whole Foods, but some items have to be returned through The UPS Store. At this location, the staff politely explained why they couldn’t accept a couple of items the way I brought them in and what the packing requirements were. There was no attitude or negativity at all. They gave me a few options — I could pack everything myself at home, or they could help me find the right size box. At first I decided not to do it and checked with Amazon directly, and Amazon confirmed that even though the items were originally delivered without that type of packaging, they still had to be packed a certain way for a UPS Store return. So I came back, and since one of the items needed an unusual box size, they helped me get everything packed properly and explained everything clearly. What I really liked was the attitude of the employees. Everyone was very polite and patient, and I never felt like I was bothering them. I’m sure I’m not the first person to come in with a return that has unusual packaging requirements, and obviously that’s not really the store’s fault — it’s just how the return process between Amazon and UPS works. I’ve also used this location for other things, including notary services and shipping personal items, and every time the staff has been great. It’s a newer location, I don’t think it’s even been open for six months yet, and everything is clean, organized, and well maintained. Overall, I’d definitely recommend this location.

Frequently Asked Questions About The UPS Store