The UPS Store

Reviews

• CR

  Charles Robertson

  Jul 1, 2026
  2.0
  Continually understaffed. Always a long line
• DS

  David Sansing

  Jun 25, 2026
  5.0
  Always a short wait and customer service is excellent and I always use this location.
• JJ

  JusPink000

  Apr 14, 2026
  5.0
  Friendly associates who know their jobs!
• NS

  Naomi Solis

  Apr 10, 2026
  1.0
  I am compelled to express a significant concern regarding the handling of package deliveries, specifically the repeated practice of leaving parcels unsecured outside over weekends. This approach raises serious questions about operational judgment, risk mitigation, and basic standards of service integrity. From both a customer experience and logistical standpoint, it is difficult to understand why a secure drop box system—or any form of protected delivery infrastructure—has not been implemented. Leaving packages exposed for extended periods not only increases the likelihood of theft, damage, and loss, but also reflects a lack of alignment with widely accepted best practices in modern delivery operations. At a minimum, there should be safeguards in place to ensure that parcels are either held, rerouted, or placed in a secure, designated receptacle when recipients are unavailable—particularly during non-business days. The absence of such systems undermines trust and places an unnecessary burden of risk on the customer. I strongly encourage a reassessment of current delivery protocols, with an emphasis on security, accountability, and customer-centric solutions.
• JM

  Justin Matheny

  Mar 19, 2026
  5.0
  Never had an issue in my 20+ times. Great employees too, very nice