The UPS Store

Reviews

• TV

  Terico Venney

  today
  5.0
  Every time I visit The UPS Store in D'Iberville, the vibes are great. Sherrie, the manager, and her whole team are always friendly, positive, and genuinely helpful with whatever I need. I always leave satisfied with the help i get. Thank you, Sherrie and the rest of the team!
• NN

  Ness

  1 day ago
  2.0
  I usually only go to the store in Biloxi, but the traffic on Beauvoir was killer so I ended up avoiding it and coming to D'Iberville instead. I was excited to see it after the renovation anyways! I got inside and it was empty customer wise, but there were about 4 employees taking care of a package and other things. I just needed to scan my label, so I used the Kiosk and figured I'd bring the box over to the counter so I didn't take up the whole Kiosk counter (it was a large box). No one ever greeted me, no one actually acknowledged my existence until I asked if I could leave the box on the scale for them to grab. The girl who answered was short and told me to just leave it. I just made sure she knew I already scanned it in and her response was "okay, and I said just leave it" Safe to say I clearly understand why so many people prefer the Biloxi store for customer service. I totally get being busy, but it takes 1 second to say "hi welcome in" or just "you can set that right here, thanks!" I'm sure the girls in Biloxi can help train your staff a bit for you if you need help.
• LS

  L S

  Sep 24, 2026
  1.0
  Rude unfriendly staff; unwelcoming atmosphere; if you have Amazon returns, they have an attitude about it. I won't be visiting this location again.
• AC

  Antoinette Colon-Davidson

  Sep 11, 2026
  1.0
  Workers were very rude! Doors open, within the time of their closing (5mins before) and they refused to take my package. One tiny package. They said well it’s not going out today anyway. So I told them, I spent money on an uber trying to get there in time. I can’t come back tomorrow. I don’t drive. They didn’t have to be so dismissive.
• JG

  J G

  Aug 19, 2026
  3.0
  I ordered some things and went out of town. I was going to return the day after they arrived here. We got back at around 4 am but still had to go to the Laundromat and do other stuff, so we didn't get to sleep until around 9 am. My son has been really sick the last few days (not with anything contagious) and I struggled to get here by 6:30 before they closed because I was taking care of him.. I arrived at 6:28 I walked in and nobody else was in there, no other customers. I told them I was picking up packages for (my box number) so they could grab them while I grabbed the slips they leave in my box. There were 3 slips. They handed me 3 items. I left and it was 6:30. They locked the door behind me. I came to my car and that's when I realized something was wrong. I bought a portable dvd player and it was not included in my packages! Plus another thing I ordered. But there were only 3 slips in my box and I got 3 items. Now I'm going to have to take time AGAIN TOMORROW to come back (and leave my son while he's sick) and get it resolved! My other dvd player stopped working. I'm the kind of person who loves to watch movies before I sleep. So not having my dvd player has disrupted my daily routine. I was really excited to get this replacement. The hours here are for the company, not for the convenience of the customer. Most ups stores are open on Sundays for at least a few hours but this one is closed. And they close at 6:30 pm most of the rest of the week. People have to rush here from work or come right after work, when there's a Million other people doing the same thing. Where I'm from the ups store is open until 7, but even that isn't great. They're located in a cell phone dead zone area. For some reason this whole several block or maybe even a mile radius is a dead zone for cell service. When I have tried to look up info on my packages I am met with long, and sometimes never, loading issues. Why would you choose to have a business in an area that is going to create issues for customers? A lot of people do not feel safe connecting to unsecured WiFi. Idk if this place even offers it. One of the workers even said everyone has issues around here. They force u to either do a 6 month or 1 year term. Those are your ONLY options. You can't do month to month, two months, or even 3. I only need this mailbox for a short time, but I had no other choice than to pay for 6 months. I'm sure they make a lot of money off of that when people don't need it for that amount of time, but still need to get their mail and packages. It also takes them a long time to have your packages ready. A couple of times I've been here when it said my packages were delivered in the morning, I came around 6 pm, and they hadn't even processed the slips for my mailbox. I had to tell them I got a message that I had packages and they had to find them for me. Maybe they're overworked. Maybe they need to hire more help. But based on my experience, I don't recommend them.

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