The UPS Store

Reviews

• TL

  Thomas LaVelle

  Jun 26, 2026
  5.0
  I went in on a Friday evening just before 7 pm and even though there was a line waiting to be helped Ethan did a great job working both cash registers and answering the phone. He demonstrated poise under pressure and excellent customer service. Most importantly to me, my package went out and will be delivered on time! 😃😃 Great service, 10/10 would recommend!!
• CS

  CLINTON SHAW

  Jun 15, 2026
  5.0
  Randy was very professional and discussed with me the different options for sending me the guitar I bought at auction and the most economical way to send it. He did a very good job ! Clinton Shaw
• JL

  Jeffrey Landin

  Jun 10, 2026
  1.0
  Randy Jessup " the owner of this location" is as incompetent as they come. I paid him directly 200$ to create a custom box 38x38x8 and he made it 38x39x9 which resulted in ebay charging me an extra $200 on top of the $200 Randy charged to make a custom box. He refused to do anything about it even tho he made the box the incorrect dimensions. He is BAD BUSINESS. AVOID RANDY LIKE A DISEASE!
• KK

  Kate Kate

  May 31, 2026
  4.0
  Super friendly staff. Welcomed me with a smile and make my returning process so easy. I also didn't have one of the boxes for an item, I wanted to return but he seamlessly provided me an envelope to put it away. 100% recommend. I also noticed other people who came to return their things were going away out of the door pretty quickly and seemed happy. I used to go to WholeFoods to return my items and they look like they don’t want to do their job or don’t care and always look unhappy however this guy was welcoming everyone with a smile. Definitely 10/10 and will start going therre.
• MK

  Mohammed Khalifa

  May 23, 2026
  1.0
  I tend to try my hardest to be understanding of staff and greater system issues, but honestly I was just alarmed at the lack of professionalism. Usually you hear of a Karen being too much but I’ve never experienced grown adults behave like they’re running a hot dog stand. I mailed technology and it cost me about $200 plus. Unfortunately the receiving location had issues with releasing. As I’m trying to figure out the situation, These people are not telling me about important information until it’s too late, Changing whoever’s in charge without informing me, ignoring emails & pretending to be out of the office when I call, and even going as far as hiding in the back room like a literal child when met with questions about the case. A grown Middle Aged man doing such a thing as well. I was baffled to say the least. Like I don’t want to call you either…? Is this not a business?? Worst part of all management seems to throw their teenage workers to the frustrated customers so that they can take the impact of the conversation. Cowardly and honestly weird on their end. It’s been months and i’ve never received any payment or any type of written notice regarding what happened with my case. Save your money and your blood pressure. Shop elsewhere. Immediately.

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