Optimize Digital Marketing

Reviews

• MM

  Matthew MacSwan

  Jun 25, 2026
  1.0
  We used Optimize for a year and we feel as though it was a year of wasted money. When expressing our concern to Catherine she dismissed them and would talk over us when explaining to her what we would like to see change. The same post would be posted multiple times throughout the month with zero interactions received. Multiple times through zoom calls we expressed what we wanted and it wasn't till our contract ended with them that Catherine finally offered something new. By then we had already asked to have our services cancelled. Now she is arguing with me and trying not to cancel our services. We started using a new marketing company and we have already seen a higher return in the first 24 hours than we saw in the year. Catherine is also condescending in her responses to my wife. I do not recommend using them
• AS

  Alicia Sizemore

  May 25, 2022
  4.0
  We used OSM for 4 years. The first 2 years were great! I had a dedicated account manager and they did a wonderful job. The last 2 years were not so great. The account managers were constantly changing and I wasn't receiving the great service that I had previously experienced.
• RD

  Robbie D

  Feb 9, 2022
  5.0
  We've been working with OSM for about a year and have been extremely pleased with their service and the level of personalized attention we get from our account rep. They've done a great job managing our online reputation and keeping us abreast of what's happening online. They also manage our website, which has run flawlessly since launch. I'm always impressed by how quickly they respond to questions or update our site when things change. This is an awesome company and I would recommend them to any small business that wants to outsource social media.
• GG

  Greg

  Dec 10, 2021
  5.0
  Awesome customer service. Zack from OSM helped me get access to my Face Book account when it had nothing to do with the OSM services they provide for me. He could have rightfully sent me away as not their problem, but he didn't he walked me through several attempts for me to regain admin access again to my business Face Book account until he finally was successful. I'm so grateful to Zack as FB and several other companies have not been able to help me with this problem for years.
• ME

  Margaret E

  Apr 3, 2018
  5.0
  Great

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