RXO

Reviews

• RV

  Robyn Vaidyanathan

  Jun 26, 2026
  1.0
  If I could give 0 stars, I would. I was getting two texts a day for multiple days saying my delivery was able to be scheduled. I called the number, no option to speak to a human, and just an automated message saying "No delivery dates available." Then we finally emailed customer service and were able to speak to a human. Delivery scheduled for a Friday. We made plans to be home for that day even though we already had plans. Then received a text message saying delivery was now scheduled for the next day. We were not going to be in town that day, but they said we can't get the delivery any sooner. Fine. Delivery now scheduled for Sat 9am-1pm. We adjust plans. We were out for the night, and got multiple, multiple calls from an unknown number, saying "We are delivering to you home on 50 minutes." At 730pm on a Friday night. I called them back and said that we needed it delivered tomorrow as scheduled, they said they were OUTSIDE MY HOUSE. Absolutely, unbelievably ridiculous. If we had a choice we never would have chosen to work with this company, and we will be leaving another review on the Costco site where we ordered our items from.
• BN

  Bart Nuppnau

  May 4, 2026
  2.0
  The delivery went as planned. The only reason I'm giving it a 2 star. When I scheduled the delivery, they said that they would remove one furniture item and I made sure to confirm that futons were included. When they delivered the mattress, they could barely speak English and refused to take the futon. Then I received a call when they left from a guy asking me who told me that they would take the futon because he needs to have a word with them... what a joke! Not sure how they are still contractors with Costco...
• DJ

  David Jones

  Mar 4, 2026
  1.0
  I have nothing good to say about RXO. I've dealt with them in the past when they were under the name XPO. My delivery has been reschedule 3 times in the last week and then twice today and it keeps getting farther away. I could have ordered this picked it up at Best Buy a week after placing the order with LG. Only reason I didn't was because at the time Best Buy was out of stock.. What a joke. Today alone it has been reschedule 3 times, Saturday March 7th, Friday March 17th and now March 7th again...
• TS

  Tim Shiek

  May 29, 2022
  5.0
  They have been very good to us
• DV

  Doug Vanausdal

  Jan 30, 2020
  1.0
  Hell even there web page doesn't work right

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