The UPS Store

Reviews

• JL

  John Laudonio

  Aug 20, 2026
  5.0
  Great staff a nd easy return options
• ST

  Samuel Taylor

  Aug 11, 2026
  5.0
  Easy in and out , staff friendly and very helpful.
• MD

  Mark Davis

  Aug 9, 2026
  5.0
  Quick easy very attentive employee assisted me.
• KD

  Kari DePew

  Jul 20, 2026
  1.0
  UPS marked a signature required package as delivered when it was not. after a week of complaints on the phone i was told the package was here at this location just this morning. When i came to the office I was told it wasn't there and 'they are not UPS' just a retail store, and they 'dont do shipping'. I guess they are individually owned but with a system and attitude like that I would be very careful trusting them with any packages. 'don't do shipping?' that's 75 percent of the job. absolutely unhelpful. package still missing.
• GW

  Grace Wolbrink

  May 30, 2026
  5.0
  Five Stars - Six Thumbs Up - One Tiny Observation I visited twice within two days, and both experiences left me impressed. The customer service was exceptional—fast, friendly, and efficient, even in a busy environment. What stood out most was the teamwork. Employees genuinely seemed to support one another, stepping in where needed and working together to create a smooth, positive customer experience. That kind of teamwork is refreshing to see and deserves recognition. One small observation from my second visit: professional appearance is part of the customer experience. While everyone was kind, helpful, and respectful, attire that repeatedly exposed the midriff felt a bit more weekend social scene than professional workplace. This is offered as constructive feedback, not criticism of any individual. A more consistent dress standard would better reflect the professionalism the team otherwise demonstrated. Overall, a great experience. Excellent service, excellent teamwork, and a staff that clearly cares about its customers. Five stars, six thumbs up, and my sincere thanks to a team that works well together and makes customers feel welcome. Thank you! Until next visit! ⭐⭐⭐⭐⭐👍👍👍👍👍👍 Thank you for your rsponce. Hmmm…an endorcement of a midriff dominant dress code? Fantastic customer service? All of the above? Professionalism in a box of packaging expertise, boxed up and taped down, secured for shipping. Thank you!