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USPS self-service kiosk
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United States Postal Service

2.0
(275 reviews)

Business Details

995 N Pontiac Trl, Walled Lake, MI
48390, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 995 N Pontiac Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
995 N Pontiac Trl, Walled Lake, MI
48390, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.0
275 reviews
5 stars
58
4 stars
7
3 stars
5
2 stars
6
1 star
199
  • MQ
    Mike Quilgey
    Oct 13, 2026
    5.0
    Very pleasant experience today and every time I visit. The staff here is kind, understanding, and professional. Thank you.
  • EN
    Erica Nadjarian
    Sep 18, 2026
    1.0
    Very disappointing experience at this post office today. From the moment we approached the counter, the clerk seemed unwilling to help and repeatedly tried to turn us away. We were simply trying to mail a package, but instead of helping, she was dismissive and made us feel like we were bothering her. Basic customer service shouldn’t be this difficult. I hope management reviews this employee’s conduct and addresses how customers are being treated at this location.
  • LC
    Lauren Cousineau
    Sep 14, 2026
    1.0
    Worst post office i have ever been to. The front desk staff are very nice but clearly during busy times they need more than 1-2 people. We get hope that things will get better when they change management, and the next week it is the same old, same old.
  • RC
    Ruben Crespo
    Sep 9, 2026
    5.0
    Customer service is always excellent at this location is definitely the best Have been coming to this location for about 12 years and have never had any issues at all Always helpful and courteous Lines move Quick-in/out And very friendly
  • MD
    MJ D
    Aug 12, 2026
    1.0
    This is the second time we have received a notice that a certified letter was unable to be delivered because we were not at home. In both instances, we were at home and even saw the mail truck pull up to our mailbox. This means that we are forced to go down to the post office and stand in line to wait to receive the letter. The last one that we received actually had taken more than 20 days to reach our post office and therefore the deadline for action had expired. Now I guess we have to do it again. Try to reschedule delivery the last time and nothing happened. Worst service ever!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 18, 2026Yext Knowledge Graph
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