Certified by AIT Worldwide Logistics • Jul 05, 2026
Logistics ServiceTransportation Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 170 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
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Certified by AIT Worldwide Logistics • Jul 05, 2026
The worst customer service and company. I called them multiple times to schedule a service for installation that I paid a lot of money for and they are refusing to give me a call back and install the set. I m very disappointed for how much money it cost for me to get the run around like this and I would never recommend this company.
JC
Jeff Carpenter
May 8, 2026
5.0
Great people to work with!
AA
Anne-Marie
Nov 11, 2025
5.0
I was easily able to track my shipment on AIT’s website during the days leading up to delivery. On the actual delivery day, I received a polite call early in the day notifying me that my package would be delivered between 10am-2pm. At 12:30pm their truck pulled up to my house. The driver was so nice and went beyond what was expected in terms of delivery. Overall I really couldn’t be more satisfied with my delivery experience through AIT!
ML
Maria López
Oct 14, 2021
1.0
The worst delivery service 😐 delay, irresponsible, and they kick the box several times till they broke my dresser 🙄
RD
Rob Doheny
Jun 7, 2018
1.0
They are terrible. Consumer service terrible. Delivery of a obviously broken item sitting for days in warehouse. Love to BS callers. Say box to big to deliver....lol....Fedx never has a problem, I would suggest get out of the business.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
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