Brand Certified
United States Postal Service
2.3(178 reviews)
Certified by United States Postal Service • Oct 18, 2026
Business Details
24875 Novi Rd, Novi, MI
48376, United States
Certified by United States Postal Service • Oct 18, 2026
(800) 275-8777
Certified by United States Postal Service • Oct 18, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Oct 18, 2026
About
Certified by United States Postal Service • Oct 18, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 24875 Novi Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Oct 18, 2026
Hours
Certified by United States Postal Service • Oct 18, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed
Products & Services
1 list · 5 items
Reviews
2.3
178 reviews
5 stars
48
4 stars
6
3 stars
7
2 stars
6
1 star
111
- JGjohn garbacik1 day ago4.0Can be quick and can take along time at certain times of the day. They have PO Boxes, counter service, package supplies and passport service.
- MHMary Hamama6 days ago5.0I had a passport appointment and Bob was amazing! He guided me through the whole process and made it super easy. I’m glad I didn’t go anywhere else.
- SSShahrozeOct 5, 20265.0Bob was great, don't understand the bad reviews. Everyone is doing their job
- NGNora GarzaSep 14, 20263.0Unbelievable wait
- RBRandi BurnsSep 3, 20261.0I have had an extremely disappointing experience with Bob at the Novi USPS. This is not about one isolated interaction. I have repeatedly experienced a condescending, dismissive, and unnecessarily disrespectful tone while simply trying to resolve legitimate concerns regarding my mail. I pay for a P.O. Box, yet for over a month my mail has been misdirected, which is already frustrating enough without being spoken to as though asking questions is an inconvenience. What makes this more concerning is that management, including the Postmaster, has already been made aware of my concerns and has acknowledged the customer-service issue. Despite that, my interactions with Bob have continued to leave me feeling disrespected rather than assisted. Customers should be able to ask questions about paid postal services without being met with sarcasm, hostility, or dismissive behavior. Professionalism should be consistent, especially in a public-facing federal service position. I sincerely hope management addresses this appropriately, because no customer should repeatedly leave a post office feeling belittled for simply trying to locate their mail and receive the service they are paying for.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified October 18, 2026Yext Knowledge Graph
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