The UPS Store

Reviews

• RD

  Ray Diab

  Jun 27, 2026
  1.0
  Unfriendly employee and not helpful.
• SS

  StuCovi

  May 23, 2026
  1.0
  This review is for Northville UPS office on Cadycentre. I made a notary public appointment earlier this week.  I received email confirmation.  I called and confirmed a few days ago.  I received another email at 5 AM today from UPS confirming the 1 PM appointment (5/23). When I showed up at 1 PM on the dot, I was told the Notary had just left for break and wouldn't be back for 25 minutes.  I informed them I had an appointment and it was confirmed.  I showed the mail confirmation. The staff texted and called him. They said it went straight to voicemail. The notary walked in around 1:30 PM after I waited for 30 minutes.  No apology, no anything.  I was charged the notary fee. I usually do not complain about much, but this experience was completely unacceptable.  Mistakes happen, but making a customer wait 30 minutes when they had an appointment, not responding to texts or calls from his coworkers, I was shocked at the lack of responsibility, professionalism, and customer service..  Then to not receive a waiver of the $10 fee or at least an apology is unbelievable. Incredibly disappointed with this UPS store.
• R4

  Rocket 46

  May 9, 2026
  1.0
  This store scammers. They try to hustle me and charge me for Amazon return with label.. All other ups. Scan the bar code. No issues. We all know Amazon pay for shipping. They said I can’t return it with this packaging I have to buy theirs. Be aware.
• CW

  Collins Wright

  Mar 8, 2026
  5.0
  love this place, great service
• CW

  Connor Waldo

  Mar 7, 2026
  5.0
  Eric helped me and he was super nice. I was very grateful for him. Give that man a raise!