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Brand Certified

United States Postal Service

2.6
(128 reviews)

Business Details

800 1st St, Muskegon, MI
49440, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 1st St, Muskegon, MI
49440, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed

Reviews

2.6
128 reviews
5 stars
45
4 stars
8
3 stars
1
2 stars
4
1 star
70
  • RL
    Rose Lopez
    Mar 24, 2026
    1.0
    I would hope that this review did something...the service is AWFUL AND UNPROFESSIONAL! In the front usually there's nobody (at least when I go in the morning) and you can hear then laughing and talking in the back. And when they attend you, not even a Good Morning, always a bulldog face
  • AH
    Allen Hardenburgh
    Mar 19, 2026
    3.0
    Slow service ,not helpful,and more interested in talking with other employees.
  • KN
    Kyle Noggle
    Mar 10, 2026
    1.0
    People at the front are rude, useless for help and information, and genuinely do not care about doing their job.
  • SS
    Samuel Thomas (Suaren)
    Mar 2, 2026
    1.0
    If I could give them 0 stars I would. I go to drop off a package and the wait is consistently 45 + minutes. I call them to try to get someone up to the front and they hang up on you
  • KF
    Kristen Foley
    Feb 23, 2026
    1.0
    The lady at the counter told me I needed to add 2 codes to my package. When I asked what she meant she walked away while I was talking and came back with a picture of a hazard symbol. She told me that I need to add 2 codes with that picture. When I asked where to find them she said, "I don't know, Google it" and walked off. When she came back I asked again why she couldn't use a sticker showing hazardous like all other post offices and she just repeated herself to find the codes and put them on my package. I said thank you before walking away and she said nothing. I went to the UPS store instead of dealing with these people again. Will never go back. Too many people need jobs to allow this kind of customer service to exist.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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