United States Postal Service

Reviews

• AF

  Anthony Feldman

  Aug 20, 2026
  1.0
  The post office sucks they never deliver my mail like they supposed to they never answer the phone when I lived in Detroit the mail was always getting delivered so I don't understand and when I call nobody answer the phone so I'm done
• MN

  Murad Nasr

  Aug 14, 2026
  5.0
  We would like to sincerely thank Lodana for the outstanding service she provided during our passport appointment. My wife and I arrived late due to construction and unexpected delays, but Lodana welcomed us with patience and professionalism. She handled our passport applications very efficiently and took the time to clearly explain every step of the process, including the required procedures , photos and fees. Her knowledge, professionalism, and willingness to help made what could have been a stressful experience very smooth and easy for us. We truly appreciate Lodana’s excellent customer service and dedication. She is a great asset to the office, and we are very thankful for her help. Highly recommended! USPS Livonia thank you so much
• AR

  Alicia Rondo

  Aug 12, 2026
  1.0
  I call, with my address stating I’m looking for a package. They tell me I have to come in with my id. I show up with my id around 1. So I go in stating my package shows “arrived.” They told me the truck just got there so I needed to show up closer to 5 pm with my id so they could locate the package. I show up closer to 5. Well clearly the package wasn’t and isn’t there. So, I was misinformed by the person I talked to when I showed up around 1 pm. The next person, said they normally don’t look for packages for customers, but it was a courtesy that they would look for it. Bottom line. Why didn’t they tell me this at 1? Why get my hopes up and waste my time?
• RM

  Rob MacLeod

  Jul 14, 2026
  5.0
  Used the self check out Easy IN / Out
• DD

  Danielle

  Jul 11, 2026
  2.0
  This was my first time at this location. I sell clothing items I no longer wear, and have been stopping at different post office locations every day for the last month. I use the self service kiosk when available, but this time QR scan option was not available. I went to the counter and asked if they would print 7 labels for me. The man scanned one, not realizing I had more, and then said after they're printed at the counter they were not able to hand it back. That didn't make sense to me since that's essentially what I do at the self service kiosk each time. I explained I had 7 packages going to 7 different places and I needed to get them matched up. Another worker, helping another customer at the time, chimed in "next time write the tracking numbers on each package". I said ok, nevermind I'll just go to a different location. The man helping me said ok, give me a moment I'll need to cancel this (he had scanned one barcode). I said oh ok, I'll just get that one taken care of then and take care of the rest later. Both gentleman seemed nice enough, but it is now FIVE days later and my listing still says it has not been received by USPS. That is the only listing that still says that (of the seven I shipped that day). Even the ones I have shipped in the days following (from other USPS locations) have made there way out of the state, or in some cases, have been delivered. I will not be back to this location. On the other hand, big fan of the Dearborn location. Redford is good too.

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