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United States Postal Service

2.6
(153 reviews)

Business Details

37500 Pembroke Ave, Livonia, MI
48152, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 37500 Pembroke Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
37500 Pembroke Ave, Livonia, MI
48152, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

2.6
153 reviews
5 stars
43
4 stars
15
3 stars
8
2 stars
8
1 star
79
  • JP
    John Prater
    Apr 23, 2026
    1.0
    Package drop box always jammed Counter service is horrible
  • VR
    Vernita Robinson
    Apr 13, 2026
    5.0
    The staff is amazing! I'm not sure why their rating is so low. I've always had professional and friendly service when I go in. When there are long lines and you've been waiting they always apologize for the wait. Great job!
  • BB
    Brendan Bender
    Apr 6, 2026
    1.0
    Slowest service ever
  • CG
    Cailin Gauthier
    Mar 4, 2026
    1.0
    I have gone there for two passports — one for my maiden name and one for my married name. I showed up the first time and was double charged an expedite fee which I had to sort out by myself after the fact; then they denied my passport photo that was taken by FedEx with no other reason than “ I don’t think they’ll take that,” and forced me to pay for their photo services before they would process it. Today I went in with an appointment for a passport photo (to avoid the same photo issue) and waited in line for 15 minutes past my appointment time just for them to tell me “our camera is down. We emailed you at 4am.” No signs anywhere saying the machine was down. What a waste of time.
  • TT
    Tiffany T
    Feb 18, 2026
    1.0
    So disheartened. I sent my friend in Missouri a personalized card for her Birthday. I went to the register to ensure I had the correct postage on the card. I paid what they said and mailed the card. It was not delivered. I'm so sad my friend didn't receive this. It was such a special card. It's been 18 days and the card did not arrive to her, or back to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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