FedEx Office Print & Ship Center

Reviews

• JB

  Jaymi Burrell

  2 days ago
  1.0
  I have had a few negative experiences at this FedEx Livonia location (6 Mile / Newburgh) but this last experience nearly ruined a major milestone celebration. I needed a 16x20 print for a retirement party gift for our department's beloved former Chair, who served us for decades. FedEx charged me $20 for a product that was completely unusable due to poor print quality. When I asked for help, the staff simply blamed my file, but they completely lacked the expertise or willingness to provide any actual guidance on how we could improve the image quality from our end. Instead of helping a customer solve a problem, they took my money and left me completely stranded right before a major event. Unfortunately, this is not my first issue here. I've used this location in the past for community event materials, and the quality was consistently bad. Because this store is so close and convenient, I really wanted to be able to use them, but after so many bad experiences and zero effort to help a customer in a pinch, I plan to never enter this store again. Thankfully, another company (Dollar Bill Printing) was able to take the exact same file, instantly catch what needed to be fixed, and print it flawlessly same day. They even drove to our office to hand deliver it. If you need professional-grade printing, helpful staff, or reliable service for an important event, I recommend avoiding this FedEx location.
• JZ

  Jochen Zink

  Jun 18, 2026
  4.0
  I went in for a return, but they couldn’t scan the barcode from my phone, I had to send the label via email, so they could print it. It’s time to modernize your systems, FedEx. Other than that the service was great.
• ED

  Eric Draughn

  Jun 12, 2026
  5.0
  In & out. Very courteous staff.
• AG

  Amr Geissa

  Jun 2, 2026
  1.0
  People there are extremely rude and unhelpful. They will go out of their way to make things difficult for you.
• JJ

  Joseph

  Jun 1, 2026
  1.0
  Large printer never works no matter what. They used to do prints for you at the counter; Now they refuse to do that. Unless your dropping off a package or using the regular printer, do not go here.