United States Postal Service

Reviews

• BW

  Brian wood

  Aug 10, 2026
  2.0
  One Guy working the counter, had to wait a long time to get one stamp
• KG

  Ken Gobart

  Mar 26, 2026
  1.0
  Horrible service watching my package go from Detroit distribution to Indianapolis back to Detroit back to Indianapolis and now it's coming back to Detroit
• MM

  Maude

  Mar 21, 2026
  1.0
  This is the worst Postal Service. ALWAYS loosing packages, and cant seem to offer any help. Can't seem to deliver in the correct mail box and or at all! USPS informed delivery apparently isnt correct with USPS linden. I have to call monthly to report discrepancies. THE WORST!
• HA

  Hannah Aupperle

  Feb 18, 2022
  1.0
  SUPER UNPROFESSIONAL! ZERO STARS! The staff here can’t be bothered to even lift a finger to help track packages that might be “lost” in the mail. My mother went in with a receipt for a package she sent months ago that she has repeatedly called about to no avail. She went in person to this location today instead of calling and the woman at the desk had the worst attitude prior to even being asked by my mother for help. The woman refused to take the receipt and look up the package in her system. She went and got a supervisor who came back and told my mother that tracking packages that haven’t been sent recently is just something they don’t do there. Told her she was out the items in the package and the $30 postage she paid to have it sent and there wasn’t anything that could be done on their end. My mother asked why the package hadn’t been returned to the return address listed and they had no answers. In the age of COVID, with all of the electronic resources available and the tracking numbers listed on everything I find it odd that they can’t even give my mother a status update. “Yeah, it made it to such and such but might take longer to reach its final destination due to xyz…” would have been more helpful than refusing to give customer service all together. It hasn’t even been 6 months since the package was mailed!
• KM

  Kristin Manns

  Feb 18, 2022
  1.0
  I mailed a package to Texas the beginning of September, 2021 and recently found out that my friend never received the package. I called the 800 customer service number and was told that I would need to go to my local branch and inquire with them what happened. I went there this morning and neither person I talked to would help me as 6 months have gone by since I mailed the package. These women didn’t even open up their computer to try and help me. I asked them why it wasn’t returned to me as my return address was on the package. They had no answer for me! I should add here that both of my friend’s parents died of Covid since I mailed the package and I wasn’t able to get in touch with her. In the day we live in with archive electronic systems there should be a way for them to tell me where my package went. I told these women that I would never be shipping a package via USPS again! My advice is to use alternate sources when mailing packages as clearly the USPS, specifically the branch in Linden, couldn’t care less!

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