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The UPS Store

3.3
(169 reviews)

Business Details

5859 W Saginaw Hwy, Lansing, MI
48917, United States
(517) 321-1188
https://locations.theupsstore.com/mi/lansing/5859-w-saginaw-hwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1362 in Lansing offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Block West Of The Lansing Mall In The Delta Center Plaza By Red Wing Shoes.

Details

  • DeliveryNot available

Location

The UPS Store
5859 W Saginaw Hwy, Lansing, MI
48917, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 3:30 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:30 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.3
169 reviews
5 stars
87
4 stars
11
3 stars
1
2 stars
10
1 star
60
  • JH
    Joanna Hesche
    May 11, 2026
    1.0
    This location should think about who they have facing the public. Had a very unpleasant experience with a rude, borderline incompetent employee. I will not be coming back.
  • KK
    Kristen Kemp
    Apr 27, 2026
    5.0
    This UPS store provides the fastest & most friendly service for my personal and business shipping needs!
  • PG
    Patty linn Gierman
    Apr 27, 2026
    5.0
    Walked right in and was helped immediately by Tabitha. The whole process was quick, easy, and very friendly. I would definitely recommend this location—such a smooth and pleasant experience!
  • CS
    Chene Schaefer
    Apr 14, 2026
    1.0
    My wife recently went to this UPS Store to do her first Amazon return, and unfortunately it was a really disappointing experience. The employee who helped her was extremely rude from the start. We believe he was in his 40s with a long white/black beard. Instead of greeting her or asking how he could help, he just looked at her and tapped on the scale without saying anything. She was confused, so she politely explained she was there for an Amazon return. His response was a sarcastic “fantastic,” which came across as very snarky and unprofessional. There was no basic customer service no greeting, no clear communication, and no willingness to help someone who was unfamiliar with the process. It made what should have been a simple return feel uncomfortable and frustrating. I hope management addresses this, because a little patience and basic courtesy go a long way, especially for first-time customers.
  • AS
    Adrianna Smith
    Apr 7, 2026
    1.0
    If I could give less than one star I would. The employees are disgruntled, rude and abrasive. I wish I could say it’s just one employee that acts this way however I have yet to come across one that is even remotely pleasant. I have come in to this location many times over the months with return items and any question I have asked was met with annoyance as if I am an inconvenience. The unprofessionalism is profound. I would rather spend gas money driving out of my way than dealing with any of these miserable people again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lansing offer?

The UPS Store #1362 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist with your business and mailing needs.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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