FedEx Ship Center

Reviews

• JC

  Jared Call

  May 12, 2026
  5.0
  Fast and friendly
• CU

  Courtney Upchurch

  May 9, 2026
  1.0
  I ordered an expensive piece of equipment for overnight delivery and took time off work to make sure I was home to receive it, especially since a signature was required. My FedEx delivery window kept getting pushed back from an early morning slot, to a late afternoon slot, to “by 8 p.m.” I can’t tell you how many times I checked the delivery status and looked out my window because I was so worried about missing the delivery. So when I saw that my delivery status had been updated from Friday to Monday, especially given it was already on a truck out for delivery, I think I felt a brain cell pop from frustration. I tried calling FedEx to see if I could switch from delivery to pickup at one of their locations, but the automated phone tree is a nightmare, and I was hung up on three times. I went online to see if I could find suggestions for getting through to a human, and the majority of the websites I looked at described similar negative experiences, with no luck reaching a representative. This is an incredibly frustrating situation for a variety of reasons: paying extra for overnight shipping that ended up being delayed by three days (if it doesn’t end up being longer), taking time off work to wait for the package, spending the entire day anxious about missing the driver, watching the delivery window slowly get pushed back, trying to navigate a phone tree that seems determined to hang up on you, and now needing to take another day off to wait for a package that still might not show up. I’d give zero stars if I could and send them a bill for the two days I’ve had to take off work.
• ZF

  Zach Fiebke

  May 8, 2026
  1.0
  Good luck trying to speak with someone about a delayed package. Urgent package for new job, they delayed my wife’s laptop; no reason or updated date provided.
• GY

  Guy Yondo

  Apr 4, 2026
  5.0
  Helpful, professional, and friendly clerk
• TT

  TekDawg

  Jan 20, 2026
  5.0
  Stopped by this location to pick up a package that had been delayed for delivery. The package was a very expensive custom engagement ring, and I needed it before Christmas. FedEx was kind enough to hold the package for me to pick it up. The staff members were very friendly and helpful, and they got me on my way quite quickly. FedEx as a shipper often leaves me disappointed in their package handling and shipping delays. But this FedEx Ship Center provided a very nice experience, for which I am extremely grateful.

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