2B Studio is a Grand Rapids, Michigan product design and development studio helping companies turn ideas into market-ready products. Our team handles industrial design, product development, prototyping, CNC machining, digital cutting, upholstery development, and small-batch production under one roof for faster timelines, clearer communication, and fewer handoff mistakes. We also help restaurant brands and franchise groups with expansion strategy, build-out planning, site selection support, vendor coordination, and scalable brand standards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.