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USPS self-service kiosk
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United States Postal Service

2.9
(124 reviews)

Business Details

1121 Miller Rd, Kalamazoo, MI
49001, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1121 Miller Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1121 Miller Rd, Kalamazoo, MI
49001, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:30 PM
SundayClosed

Products & Services

1 list · 35 items

USPS Services

35 items

BIOBIOHR
BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS

Reviews

2.9
124 reviews
5 stars
52
4 stars
6
3 stars
2
2 stars
4
1 star
60
  • DW
    Dayna Walker
    2 days ago
    5.0
    Rich is the epitome of customer service. He greeted every customer with a smile and welcomed each one with a joyful greeting. It was like walking back in time to when the post office was the hub of the community. When it came time for my passport appointment, Rich was professional, knowledgeable, and efficient. Such a refreshing experience. 10/10 would recommend!
  • HP
    Heidi Page
    Jun 1, 2026
    5.0
    Rich gets 5 star Best service Friendly and helpful
  • JS
    Jon Simmonds
    Mar 30, 2026
    1.0
    We had a passport application appointment set for 9am today. We waited for 15 minutes before the one person working told us our appointment was being canceled because some staff decided not to show up for work. No apology, no solutions offered, and no ownership of responsibility. Just excuses.
  • DG
    Donnie G
    Mar 30, 2026
    1.0
    Tbh there’s a great customer service representative here he is a male not sure who he was be he was VERY!! Friendly a shorter bold guy …unfortunately he wasn’t the one to help me .. I was in line waiting to be seen I was next in line but there was a woman who was actually behind me she was there first but she wasn’t in line at all she was actually taking care of her personal packaging .which leads me to being in line before her… as I waited in line the person before me had finished I was up next unfortunately the woman that was now in line after me was called before me the woman at the counter looked straight past me to the woman behind me now I don’t like to put race into it but this was clearly a disrespectful and very unprofessional way to handle customers it was definitely purposely done I kindly walked out with no words because what’s understood doesn’t have to be explained we are all adults and that’s why I’m rating them a 1 the woman was very unprofessional and unhelpful I highly recommend a moral training maybe a recertification for her placement as she shouldn’t handle customers if this is the way she’s doing it .
  • TL
    Tyree Lightning
    Feb 3, 2026
    3.0
    Super heated the address on your ID isn't the only place you are able to receive mail at! I ordered clothes for work to my uncle's and they returned EVERYTHING! This mail service need to be put out of business playing with people money they work hard for. *Update I received one item

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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