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USPS self-service kiosk
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United States Postal Service

1.8
(52 reviews)

Business Details

1500 N Elm Ave, Jackson, MI
49202, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1500 N Elm Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1500 N Elm Ave, Jackson, MI
49202, United States

Products & Services

1 list · 5 items

Explore offerings from United States Postal Service on 1500 N Elm Ave in Jackson, with popular services available at this location.

USPS Services

5 items

Services

BULKMAILACCEPT
CALLREFERRAL
CARRIER
DELIVERYUNIT
GENERALDELIVERY

Reviews

1.8
52 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
0
1 star
41
  • SW
    Syron Williams
    Jun 27, 2026
    5.0
    Emilene is top notch she is everything that I expect from USPS her customer service skills and her desire to help with problems in the compassion. She shows shows her heart of integrity that is so sorely lacking in our world today. Thank you so much Emilene for being so Wonderific.
  • PB
    Peri Burg
    Jun 17, 2026
    1.0
    Wish I could give 0 star, after reading ALL these reviews how the heck is this garbage manager still at this location? Somehow delivered our package to the wrong mailbox at 11am, we called at 11:30am, manager claimed it wasn't a problem the driver was going to come back and get it out of whoevers mailbox and get it to us.(item is desperately needed for work) Nothing, said hed call back and update us when he would be coming back, nothing. Tried calling at 3:58pm(location posted hours are until 5pm) Wont answer, then I get transferred to call center that have tried to help but are restricted... obviously this manager doesnt care and knows how to play the system to get out of actually helping. Every review is terrible and about similar experiences. DO SOMETHING ABOUT IT USPS. Item was ordered off Amazon, really wish Amazon wouldve been the ones to bring it and not gave it to USPS to never be seen again. Absolutely the most unprofessional place ever, I see why they are losing so much money and closing stores!
  • KK
    kayla
    Feb 9, 2026
    1.0
    Called about a letter I received in the mail. Guy who answered stated he was a manager but proceeded to tell me they don’t send out letters in the mail while I was staring right at it. Also was very rude his tone was annoyed the whole time. While I was trying to figure out where my w2s are because the letter stated they were withholding my mail for 10 days and then it would be returned to sender but he said they don’t do that and basically I was wrong.
  • LY
    Lisa Yarmoluk
    Jan 19, 2026
    1.0
    My mail carrier refuses to deliver my mail regularly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 05, 2026Yext Knowledge Graph
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