The UPS Store

Reviews

• CT

  Chuck Taylor

  2 days ago
  5.0
  Gavin was excellent at customer service and small talk. Very pleasant and helpful! Give Gavin a raise or promotion opportunity please.
• AH

  Amber Hess

  May 12, 2026
  5.0
  Amazing customer service. They instantly stop what they are doing to serve the customer and always have numerous people working. Business is always clean. Never have issues with package deliveries. Highly recommend!!
• JK

  Jeff Kaehr

  May 5, 2026
  5.0
  I'm new to Jackson Michigan and went to the UPS Store "Samantha" was absolutely tremendous I had for returns going back to Amazon I'm a senior citizen and she was so very very helpful I cannot thank her enough and you should reach out to her and thank her for her wonderful service that she provided, absolutely over the top.
• FB

  Fran B

  May 2, 2026
  5.0
  In and out get waited on immediately and everyone is so nice. Don’t even have to wrap the Amazon package either. They do everything. I tell everyone Amazon returns are easier than ever now.
• AW

  Alex Wellman

  Apr 18, 2026
  5.0
  Had to ship a package to someone using someone else’s account. I went in and at first they said they couldn’t do it, but instead of just telling me no and sending me on my way CJ took his time and helped me figure it out so we could get the package out for delivery. He was kind and patient even when people we coming in with more shipments. That is great customer service. Thank you CJ for all your help!

Frequently Asked Questions About The UPS Store