United States Postal Service

Reviews

• MG

  Might Guy

  May 13, 2026
  1.0
  I’m not sure why the experience here always feels more difficult than it needs to be. I came in trying to find a solution and be helpful, but it felt like there was resistance from the start. The postmaster’s response felt more like gaslighting than actually listening. Instead of acknowledging the issue or helping find a reasonable solution, the conversation was turned around like I was the problem for asking questions and trying to help. I understand rules and procedures have to be followed, but there’s a way to communicate that without being dismissive or making someone feel like they’re at fault for trying to get something handled the right way.
• JB

  James Bair

  May 11, 2026
  1.0
  I track most of my mail and it's not uncommon for things to sit at this post office for up to 5-6 days to be mailed out locally. Like it arrives there and doesn't move for almost a week most of the time. Packages. Reading all the other comments this is a common theme and nothings being done. Usps is like a union or it is a union they can't get fired so who cares?
• JH

  Jim Herring

  Feb 14, 2026
  1.0
  I don’t usually write reviews, but I’ve had enough frustrating experiences at this location to say something. There is one employee in particular who consistently seems unsure about basic processes and ends up calling the postmaster over even small issues. That alone wouldn’t be a big deal, but the bigger problem is the attitude. Instead of feeling like she’s trying to help customers, it often feels like she’s looking for something to argue about. Simple transactions turn into drawn out back and forth discussions, and it creates unnecessary tension for people who are just trying to mail something and move on with their day. Customer service shouldn’t feel combative. I hope management takes a closer look at this, because the community deserves a smoother experience.
• SS

  Steph

  Jan 4, 2026
  1.0
  There is only one man, a younger guy that treated me like I was family and maybe one younger woman. The rest are very rude like they have never smiled in their life. I have waited over 2 and a half years to post anything negative about this post office. The postal people get paid VERY well and have GREAT benifits. If they don't like their job, they should go somewhere else because it shows. There are plenty of nice people that would love to take their place. It's really a shame that these postal workers have to be so patically rude!
• SM

  Sally McCarthy

  Dec 30, 2025
  5.0
  Hartland post office is the easiest, convenient and has great staff! Small but awesome!

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