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United States Postal Service

3.1
(22 reviews)

Business Details

7420 E Mi State Road 36, Hamburg, MI
48139, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7420 E Mi State Road 36 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7420 E Mi State Road 36, Hamburg, MI
48139, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:30 AM - 12:30 PM
SundayClosed

Reviews

3.1
22 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
2
1 star
9
  • JK
    Jessica Kilgore
    May 5, 2026
    1.0
    USPS has consistently been one of the most frustrating customer service experiences I deal with. Nearly every visit involves unfriendly or unhelpful staff, confusing return issues, and little to no empathy for customers. I carefully follow retailer return instructions, yet USPS frequently tells me something is wrong with the package. When I show them the retailer’s directions, I’m often met with “I don’t know why it says that,” with no effort to help resolve the issue. Instead, I’m sent away to figure it out myself. There seems to be a serious lack of communication between USPS and the vendors they service, and unfortunately, customers are left dealing with the consequences. USPS should do a better job setting clear expectations with retailers and equipping employees to provide respectful, solution-oriented service. Basic customer care also feels absent. Something as simple as offering tape for minor packaging issues (caused by misalignment with the vendor) could go a long way, but instead the experience often feels unnecessarily difficult and dismissive. If I had a choice, I would choose UPS or FedEx every time. Unfortunately, I often don’t. Every trip to USPS feels stressful, inconvenient, and avoidable.
  • SL
    shanty lam
    Apr 22, 2026
    1.0
    I’ve been dropping my business package weekly to this post office for over 5 years , previous several postmasters are always very accommodating and friendly. Recently they changed with the new one and it’s been horrible!!! And this not only from my own experience- many locals are very unhappy about this change
  • SS
    Sam Sanna
    Mar 13, 2026
    2.0
    Bad customer service
  • LM
    Liz Miller
    Feb 23, 2026
    1.0
    The clerk at the counter is RUDE as all can be. Why are you working with the public if your demeanor is that you don’t want to be there or working. The Ignorance in that building is extremely high. If you want to feel like you’re a problem and an inconvenience- this place is for you. If it wasn’t for us patrons using USPS this clerk would not have a job. **Edit- as of 2/24 I’m now getting harassing calls at my place of employment from this location.** Do better usps- this is unacceptable.
  • AE
    Adam Espy
    Feb 14, 2026
    2.0
    Saturday February 14, Girl kept me waiting for a few minutes. Nobody else was helping customer service? Her attitude was entirely like SHE didn't want you be there. Very poor customer service and un cheerful attitude? The time was 11:45 am Post Office fire this girl!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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