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USPS self-service kiosk
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United States Postal Service

2.6
(141 reviews)

Business Details

225 Michigan St NW, Grand Rapids, MI
49501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 225 Michigan St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
225 Michigan St NW, Grand Rapids, MI
49501, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 25 items

Explore offerings from United States Postal Service on 225 Michigan St NW in Grand Rapids, with popular services available at this location.

USPS Services

25 items

Services

APC
BIOBIOHR
BIOIPPB
BUSINESS
CALLREFERRAL
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.6
141 reviews
5 stars
46
4 stars
8
3 stars
9
2 stars
4
1 star
74
  • AT
    Abi and Tobie
    Aug 12, 2026
    1.0
    I run an Etsy shop and drop off my packages at this location. They used to have a rolling bin you could conveniently place your packages in but now you have to wait in line to hand them to the clerk. Not a huge issue in itself but since the change rolled out these employees are so awful and bitter the moment I step up to the counter, no matter how simple the interaction needs to be. I'm tired of being mocked or spoken down to each visit and I honestly wish they just wouldn't speak to me at all if this is the attitude they're conducting customer service with. I can't imagine coming here if I needed help with a passport or even just buying postage.
  • CT
    Cameron Thompson
    Aug 11, 2026
    1.0
    50% of the packages I order get to GR then get routed to Indianapolis, Denver, Atalanta….then take a week to make their way back to GR. Whoever sorts here is horrific at their job.
  • PB
    Phyllis Boynton
    Aug 9, 2026
    5.0
    Very thankful for the kind people that work there.
  • AA
    Alice Andersen
    Aug 1, 2026
    3.0
    Slow service but has self service
  • BM
    Bradley Martin
    Jul 24, 2026
    1.0
    Told to come back another day for a scheduled passport appointment booked days in advance. Not a single text, email or call day of letting me know.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 30, 2026Yext Knowledge Graph
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