Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.1
(166 reviews)

Business Details

3970 S Greenbrooke Dr SE, Grand Rapids, MI
49512, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3970 S Greenbrooke Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3970 S Greenbrooke Dr SE, Grand Rapids, MI
49512, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed

Reviews

2.1
166 reviews
5 stars
36
4 stars
7
3 stars
2
2 stars
7
1 star
114
  • TK
    Tom Kenney
    May 4, 2026
    5.0
    Erica and Lynda are excellent communicators and are super sweet! I ask them to hold my parcel with an old address of mine on there. One of those orders when you have your old address attached to it and you push it through without a second thought. This post office came in clutch. You just need to bring in your tracking number, and the address itll be going to. Then just pickup 😄 thank you!
  • MW
    mason w
    Apr 23, 2026
    1.0
    never answer the phone and have had a package sent back to the seller twice after my address was confirmed correct on it.
  • CC
    Carmelita Cavasos
    Mar 10, 2026
    1.0
    *updating to say I received a call back from customer support who tried to justify this locations phone issue, she said due to it being a large facility and its busyness they cant always answer the phone 🤔THEN MAYBE THEY SHOULD HIRE MORE PEOPLE OR MAKE SURE THERE IS SOMEONE IN THE OFFICE TO ANSWER THE DAMN PHONES* They don't answer the phone, ever! I've been calling for over an hour and no one ever picks up the phone.
  • GW
    Gene Woodman
    Feb 24, 2026
    1.0
    Another piece of mail NOT delivered. Happens all the time. Good thing I have my mail scanned even though it doesn't do any good. They usually tell me they can't find it, and wait for a latter delivery which never comes. Lazy government employees.
  • MB
    marshall bryant
    Feb 9, 2026
    2.0
    Moved in the pheasant ridge apartments 12/13/2026and was informed that I had to purchase a mailbox lock front the post office. I purchased a lock 12/15/2026. When asked why I haven't received my lock and key for my mail box in over 2 months was told that there weren't any in stock! Yet they took my money knowing that they didn't have any locks in stock. And they can't explain where my mail is going .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others