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The UPS Store

3.8
(85 reviews)

Business Details

5557 28th Street, Grand Rapids, MI
49512, United States
(616) 719-2258

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7228 in Grand Rapids offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5557 28th Street, Grand Rapids, MI
49512, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
7/4/20269:00 AM - 3:00 PM
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 66 items

Explore offerings from The UPS Store on 5557 28th Street in Grand Rapids, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

64 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus
Calendars

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Wide Format Printing
Folding
24-Hour Access
Color and Black & White Printing and Copying

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Graphic Design
Direct Mail Solutions
House Account Program
Vendor Referral Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Shredding

Programs

2 items

Programs

EGSR
Shredding

Reviews

3.8
85 reviews
5 stars
55
4 stars
3
3 stars
2
2 stars
2
1 star
23
  • BB
    Barbara Beurkens
    Jun 3, 2026
    5.0
    This is a well run store, with friendly service.
  • NS
    Nijanand Sarawate
    May 5, 2026
    3.0
    I walked into the store with a simple plan: print a document, slip it into my package, and send it off. Easy enough. I told the girl at the counter that I needed a document printed and emailed it over like she asked. While she started taping up my box, I clearly mentioned that I needed that document printed and added inside. No response. As she kept working, I said it again. Still nothing. By the third time while she was literally finishing up taping the box I repeated myself, thinking maybe it just hadn’t registered. Next thing I know, she prints and sticks on the shipping label, and says, “You’re all set.” I asked, “Did you print the document I sent?” She looked at me and said, “What document? I printed the shipping label.” At that point, I was genuinely confused. I explained again that I needed the document printed and put inside the box. Her response? “But your box is already taped up and ready to go.” Right… that’s the problem 😞 Thankfully, the guy cleaning nearby noticed what was going on and stepped in. I explained everything, and he immediately took over, printed the document, opened the box, placed it inside, and repackaged it without making it a big deal. In the end, it all worked out, and I didn’t mind that they had to redo the work. But it really could’ve been avoided with one simple thing; listening. And if something isn’t clear, just ask.
  • EW
    Ellen Williams
    Apr 17, 2026
    5.0
    Quick and efficient service whenever I ship an item.
  • AA
    AR19Elite
    Apr 16, 2026
    5.0
    The staff are always friendly and helpful there. My packages are usually better tracked and better taken care of than other carriers.
  • JC
    Janis Carpenter
    Apr 1, 2026
    5.0
    Jeff! Jeff is the most professional, personable representative I’ve ever met! Sooooooooo nice and patient

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

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