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The UPS Store

3.9
(104 reviews)

Business Details

5557 28th Street, Grand Rapids, MI
49512, United States
(616) 719-2258
https://locations.theupsstore.com/mi/grand-rapids/5557-28th-street

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7228 in Grand Rapids offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
5557 28th Street, Grand Rapids, MI
49512, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
9/7/20268:30 AM - 7:00 PM
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 66 items

Explore offerings from The UPS Store on 5557 28th Street in Grand Rapids, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

64 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus
Calendars

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Wide Format Printing
Folding
24-Hour Access
Color and Black & White Printing and Copying

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Graphic Design
Direct Mail Solutions
House Account Program
Vendor Referral Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Shredding

Programs

2 items

Programs

EGSR
Shredding

Reviews

3.9
104 reviews
5 stars
72
4 stars
4
3 stars
2
2 stars
2
1 star
24
  • IH
    Isabelle H
    Sep 27, 2026
    5.0
    We went in to have quite a few documents notarized, and the Jeff the general manager went above and beyond to make the entire process smooth and easy. We had a lot of paperwork, but he never made us feel like it was too much or that we were taking up too much of his time. He did an excellent job juggling our documents while helping other customers as they came in, making sure everyone received the same level of attention without creating a long wait. Very professional, patient, and genuinely helpful. Excellent customer service.
  • TB
    Tucker Bennett
    Sep 10, 2026
    5.0
    Came in for business cards, Jeff was very knowledgeable and very communicative through email. Received my business cards fairly quick. I wish I could rate them a 10/10 but I can only do 5!
  • AE
    Aubry Elerick
    Sep 10, 2026
    5.0
    I came in the other day to ship a package to my cousin in Canada. I had no idea the protocol or where to even start. Even though it was busy, Lauren was such a pleasure to work with! So kind and patient. Definitely will be back to this location!
  • LG
    Lilly Glazier
    Sep 10, 2026
    4.0
    They had wonderful customer service with extremely helpful and knowledgeable employees, I would recommend this store for any packaging needs! My process with them was quick and enjoyable.
  • LA
    Lydia Antcliff
    Sep 10, 2026
    5.0
    This store has amazing customer service. They even opened the door for me when I walked in. All the employees were super helpful and always had a smile on their face. This one Employee named Lauren even helped me through every step because I didn’t know what I was doing. Overall, the store Is really nice and has 10 out of 10 customer service this will definitely be my new favorite UPS store!!! 📦💌

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified October 04, 2026Yext Knowledge Graph
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