United States Postal Service

Reviews

• FC

  Frances Collazo

  Jul 21, 2026
  5.0
  In all my travels and all the places I have lived, the post office has generally been reliable, but the staff at the Gaylord Post Office truly goes above and beyond. They are consistently kind, patient, and helpful, and they do everything they can within the limits of federal postal regulations. Even when the office is busy, the line moves quickly, and the staff remains pleasant and professional. This is an exceptionally well-run post office, and the people who work here deserve recognition.
• JM

  Jenifer Martin

  Nov 26, 2023
  1.0
  Depending on the postal person that happens to be delivering (as we don't have a consistent postal person), we can't get our packages! Excuse #1 was our 12 year old dog who could barely walk that the postal woman was "in fear of her life" (but the other postal people were not) so we put in driveway alarms so I could race down the stairs and outside to meet the vehicle because she refused to honk her horn in the driveway. The dog subsequently died and the post office was advised of same - then, for whatever reason, my packages were occasionally dropped out of the window of the postal vehicle close to the deck but not actually on the deck - too lazy to exit your vehicle? Now today, I got an Amazon alert saying "front door or driveway was not accessible" - there is literally less than 1 inch of snow. I even put in a sign on a frigin red post so the packages would be delivered under the partially enclosed porch and not dropped in the snow/rain as they had been previously. UGH!!!! Just amazing that UPS can manage to read the sign and get out of their truck but USPS cannot. Absolutely pathetic!!!
• DD

  DeViLxJhIn DxJ

  Sep 5, 2023
  1.0
  The incompetence of employees at this post office is astounding! I filed for a change of address over a month and a half ago, got my confirmation email etc. I have not received any mail at my new address, aside from the CONFIRMATION OF CHANGE OF ADDRESS PACKET the usps sends you when you change your address. When I contacted them, they said they never received my change of address request(which was obviously a lie as I’m holding the confirmation packet in my hands right this minute). I asked how this was possible as I already had the confirmation packet. The person who responded to my inquiry then Stated, “Yes you have an active forward. Sometimes mail doesn’t come in with the unit letter. She will start to put your mail in forwards” Apparently they just never started forwarding my mail. So all of my mail has gone to my old address for almost 45 days now. I asked how this could happen, instead of responding the person closed my case. Absolutely absurd! The unprofessionalism, the incompetence! Disgraceful!
• JF

  Jennifer Figueroa

  Jul 5, 2023
  1.0
  This place is a joke.

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