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Brand Certified

United States Postal Service

1.9
(80 reviews)

Business Details

12711 E Jefferson Ave, Detroit, MI
48230, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12711 E Jefferson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12711 E Jefferson Ave, Detroit, MI
48230, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

1.9
80 reviews
5 stars
14
4 stars
3
3 stars
3
2 stars
0
1 star
60
  • KL
    Konica Long
    6 days ago
    1.0
    On May 14,2026 I arrived at 11:21am the front desk staff was RUDE, Unprofessional and very disrespectful to myself and 3 elderly people that was also in line as The first elder approached the counter she never recognized him there she continued to count envelopes and he walked out upset. Once I approached her with a good morning and a pleasant attitude she ignored me as well and then said oh wait one minute I’m doing something I stood there for a good four minutes and she never said anything else and started counting post cards chewing gum very aggressively her customer service sucks SSA and need higher attention from over staff my opinion a person with this type of service should not be allowed to service front desk.
  • JD
    Jerome Durham
    Jan 17, 2026
    1.0
    This was the first time I have experiences racism inside of an UPSP location. The clerk had an issue with my wife and made it known she did not approve of our interracial marriage. If the glass wasn’t there the situation would have become physical as she was jumping at us through the window. This type of behavior in a public capacity is simply embarrassing. This is the normal behavior accepted by management at this location. Why? She told me “Goodluck getting me fired”. I had not mention that as my intention, she offered it up. That means this wasn’t her first time disrespecting a customer and her local manager sweeps complaints under the rug. Stay away from the Fox Creek E. Jefferson location.
  • JS
    James Schubert
    Jan 13, 2026
    1.0
    Maybe management can explain to the residents at 185 Newport St why their carrier is posting their address and mail on TikTok.
  • LP
    Loretta Powell
    Jan 11, 2026
    5.0
    It was nice and clean. I like how they have two different slots for you to drop your mail. One is for in state mail slot and the other is for out of town slot. Cashier has good customer.
  • HR
    Hozie Reese
    Jan 9, 2026
    1.0
    All black location with zero accountability and professionalism . You're been warned. Also don't try to purchase money orders because you'll be told it's another Post Office down the street. Can we get people who actually do their jobs.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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