Smart Biz iT

Reviews

• JH

  John Hogan

  3 days ago
  5.0
  Shawn continues to a great business partner. Every interaction has reinforced how knowledgeable, communicative, and thoughtful he is when handling our managed IT services and network infrastructure. He's the kind of expert who doesn't just solve day-to-day tech problems - he helps you think through cybersecurity, cloud solutions, and data protection intentionally. If you're looking for a trusted, full-service IT partner who truly understands business security and help desk support, I highly recommend Shawn and Smart Biz iT.
• CF

  Charein Faraj

  Jul 20, 2026
  5.0
  I run a small law firm, and what sets Smart Biz apart is how proactive and clear they are about security. They look out for vulnerabilities before they become a problem, and take the time to explain findings and why it matters, in plain language. For a company handling sensitive client information, that kind of vigilance, proactivity, and transparency is exactly what you want in an IT partner.
• EZ

  Ezra Zimbler

  Jul 16, 2026
  5.0
  Shawn has been an outstanding partner. Every interaction has reinforced how knowledgeable, communicative, and thoughtful he is. He's the kind of person who doesn't just solve problems, he helps you think through them intentionally. If you're looking for a trusted IT partner for your business, I'd highly recommend Shawn and Smart Biz iT.
• LF

  Leah Faust

  Jan 5, 2026
  5.0
  Working with Shawn Thornton at Smart Biz iT was an excellent experience for our brand email migration to Google Workspace. Shawn made the complex setup of our new accounts, secure multi-factor authentication, and the team inbox incredibly smooth. Knowledgeable upport, quick troubleshooting, and proactive security measures give us peace of mind. Highly recommend"
• BB

  Brad Bender

  May 9, 2025
  5.0
  Shawn did a fantastic job walking me through his process for resolving a host of technology issues I was facing. He's incredibly detailed and organized, and he communicates thoroughly at every step—clearly explaining what he plans to do, what he's doing, and what he’s done. Shawn really understands that technology is a tool we rely on, and he works hard to make sure it’s running smoothly so we can stay focused on our work. I highly recommend him and will continue to use his services!