United States Postal Service

Reviews

• SB

  S B

  2 days ago
  3.0
  In person service is great (5 stars), but they never answer the freaking phone (1 star).
• LS

  Linda Stakley

  Jun 16, 2026
  4.0
  We have often used the Canton one as we find the Van Buren Township one buzy and things get lost like mail we have held while on vacation. The people have always been courteous. We walked in to renew our passports and the lady took us right away. But that was during the first term of Trump. We'd also had good delivery and service at Belleville prior to Trumps first term. During his first he hired a new Post Office General. That person was given orders to fix post office, cut employees, cut post offices which caused problems in rural communities. From the Rochester office like others who finally had received new and faster sorting machines he removed the new one and left old one and took away one they depended on for parts only for it. And cut people. This man had absolutely no background in fast service delivery like warehouse management, UPS, or any trucking knowledge. Learn on the job and cut cut. He did learn. During that time so many services and people cut our Van Buren PO had change overs, more mail and pkgs to contend with. Tired angry employees result. I am not sure but I think we have three different mail carriers now. One who seems to be angry and mail pushed to back of mail box and practically out of back of mailbox. Large mail bent and torn. Never delivered to door. Even large medication pkgs force in causing some of meds in cardboard boxes within squashed. They have to much mail, longer routes, poor roads , and bad weather. Snow sometimes not cleared from streets. I think this is also happening in Canton and they have some very large housing subdivisions go up in last 12 years that add tremdously to their work. More businesses.
• RS

  Rachael S.

  Jun 11, 2026
  1.0
  By far the worst post office I’ve ever been to. The staff is so unprofessional and rude. They act like you’re bothering them while they’re on the clock, getting paid to do a job that they clearly don’t want to do. When I went a few weeks ago, the workers were chatting amongst themselves while helping customers. One of the employees was ON THEIR PHONE watching videos while ringing someone up. Their behavior is asinine. I can’t believe the lack of accountability and unprofessionalism. This post office is shameful and needs a complete employee turnover. Wow.
• AH

  Austin Hoffman

  Jun 10, 2026
  1.0
  USPS driver today slammed on the brakes, with no functioning brake lights, in front of me. Tried to notify them but they were wearing headphones. This is unacceptably dangerous given how frequently the vehicle stops. Can’t even get through the phone to notify the USPs office.
• MH

  Michael H

  Jun 10, 2026
  5.0
  Yolanda was great. I hardly ever go to post office and she could see I was struggling and she helped me out. Things that may seem easy and like common sense to an outside observer, was confusing to me. Yolanda helped out with a big smile on her face and we joked and laughed poking fun of me. Instead of making me feel dumb, she put me at ease. Thank you.

Frequently Asked Questions About United States Postal Service