FedEx Office Print & Ship Center

Reviews

• ES

  E Sund

  Apr 5, 2026
  1.0
  The man behind the counter is rude and confrontational
• SM

  Stephen Misajlovski

  Mar 27, 2026
  1.0
  Added additional dimensions to my box even though the shipping box clearly states dimensions on it. Charged my card 4x the original amount
• WM

  Western Michigan

  Mar 4, 2026
  5.0
  Billy the assistant manager was great!
• NT

  Nick Trojan

  Dec 28, 2025
  5.0
  Terese is the most incredible, kindest, sweetest fedex asset on their payroll. She is a life saver and an amazing human being. She went above and beyond for me and my shipping needs and I am incredibly thankful for her help and knowledge.
• EE

  E E

  Jun 7, 2024
  1.0
  Ridiculous Customer Service. I came into the store at 11:10 am and 3 people were helping customers. When it was my turn the third person left the help counter and sat in the Managers office. The other 2 people were busy in the back or on the computer at the counter (Tom) was uninformed about work orders completed. This is the conversation Tom had with the women that returned from the back. He asked, "did this job get done?" Womens response, Yes, I think so, unless it came in again, I don't know. Summary of this issue, employees lack communication with each other. It wastes the employee and customers time. Now back to my job needed to be started. I wanted help so I walked to Managers office, he and the third employee, a female were sitting down. I requested help, she said the others are out there. No help coming from the Managers office. I needed to email a PDF to see if the format could be printed. I could not read the font on the stores business card and email was never sent, per mailer demon, but female clerk from the back room insisted the email was sent to Detroit Fedex instead, store 04422. Ok, I resent the email , again they did not receive email. On my laptop it was received by their store, 0442 FedEx office. I left at 11:38am no further ahead with my printing issue. After my errand, about 12: 30pm, I called to get information; can they print and a what is the price. Tom answers, did you not get our email? "Oh, no, I was handling other parts of my life and not reading emails as I drive a car. " A ridiculous email was sent at 11:40am, 2 minutes after I left the building. Content of the email, I would be contacted within the hour. They never contacted me and when I called Tom shamed me for not knowing about an email that provided only a promise to be contacted, no pricing! When I asked him for information he said we would discuss it, when I returned. Why? I'm on the phone talking to a person now. Why return to get the same information that cam be provided over the phone? Provide me the information, it would take a minute. He was with another customer so he refused. Ridiculous again, why would I drive 15 minutes out of my way, to stand waiting to be helped while only 2 out of 4 people are working. Printing is a service Industry. People's question are normally similar, can you print this and how much will it cost?

Frequently Asked Questions About FedEx Office Print & Ship Center