Brand Certified
United States Postal Service
3.4(35 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
400 Congress St, Portland, ME
04101, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 400 Congress St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
3.4
35 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars0
1 star
13
- MMMikesCloud0Dec 20, 20251.0Fire Rebecca Campbell she is the worst human ever a literally won’t allow people to use government usps on Saturday cause she’s lazy a wants to pick the phone to hang it up in .2seconds
- IHIreen HarperNov 19, 20251.0I was moving across the country and decided to ship some very important items using this location (including my dogs cremated remains and professional end of life photos). I received the package soaking wet and open...I had placed the photos inside a wooden box and put them inside a backpack, the backpack was still in the box with everything in it but the box of photos. There are also clothing items missing from the box. No note or anything was left indicating the post office went through my package but somewhere along the way the box had been opened by a post office employee and items were removed (the box was handed directly to my sisters from the post man so no it wasn't porch pirates). I also sent my friend a purse for her birthday using this location and two months later the package still hasn't been delivered.....
- HCHaley CunninghamJul 17, 20235.0I just got off of the phone with Brett (forgive me if spelling is wrong) and he was incredibly helpful in assisting me in finding a lost package. Thank you Brett for all of your help!
- CJClover JeanDec 12, 20221.0Tearable service, very rude to me. I've never mailed anything out before and he was very rude about it. I ended up leave. Safe to say I'm never going back
- NNNoelaJan 12, 20221.0The guy who worked today very rude insulted me for no raison they are very rude people
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 400 Congress St?
This location offers mailing and shipping services, money orders, Post Office™ boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and may offer passport photo services by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled through the online scheduler, but limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
How can I get a PO Box at the 400 Congress St location?
You can apply online by searching for available PO Boxes or apply in person with two valid IDs and a completed application form.
What are the operating hours of the United States Postal Service at 400 Congress St?
The Post Office is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; check with the local Post Office for specific details.
What nearby places can I visit before or after coming to this Post Office?
Nearby you can visit the Portland Post Office, Davinci Meeting Rooms for events, or explore local services like Victoria Dowling at CrossCountry Mortgage for financial needs.
Is there public transportation near the United States Postal Service at 400 Congress St?
While specific transit stations weren’t listed, the Post Office is located in downtown Portland, close to various local businesses and services, making it accessible and convenient for visitors.
Are there community organizations nearby that I can check out alongside my visit?
Yes, nearby are several community-focused organizations like Triangle Lodge, Maine Boys to Men, and Ski Maine Association, which you might find interesting to visit.
Brand Certified Facts from United States Postal Service
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