United States Postal Service

Reviews

• CM

  connor mcleod

  2 days ago
  1.0
  My girlfriend had a terrible experience with a “man” that “works” behind the counter. He was very rude and reluctant to do his job which he clearly hates. There has been many complaints about this guy and nothing has been done about it. I guess the western ave location does not care about their customers. Also fix the black mold all over your ceiling
• AF

  Amanda Field

  Sep 15, 2026
  1.0
  Had 3 packages rammed into my mailbox and entirely damaged 1 product that I am unable to replace without repurchasing it. Apparently after ramming 3 packages 1 package was undeliverable and now I am trying to locate the package as it was shipped by a foreign company and the tracking number doesn’t match up with the USPS tracking number. So I have spent a total of 3 hours trying to locate my package at this point and I have yet to find it. I am not at all impressed.
• DR

  Dakota Fields Ryder

  Aug 28, 2026
  1.0
  They refuse to walk up my short stairs to put my package on the outside porch. So my book packages get soaked every time..... I have camera proof they leave it on the bottom of the stairs......
• JJ

  Jane

  Aug 22, 2026
  1.0
  Worst post office i have ever had to deal with. List packages, horrible counter people, jobs not finished. Plus the place is gross.
• JF

  Julie Feldman-Menke

  Aug 13, 2026
  1.0
  Drivers seem to be illiterate (or frankly lazy) and dump packages wherever they feel on the property instead of the conveniently located maildrop that says “put package in here”. What they DO put in the maildrop is packages for every single other apartment number except the correct one, even if you write “Apt [#] ONLY, out of town!” and then you have your neighbors texting to see if you have their package (surprise, you do) while you’re not even in the state. Mail forwarding is also a joke to them. Even if you go in person to confirm that your package will be forwarded to your new address out of state, they’re too lazy to check the forwarding request log or whatever they’re supposed to, and will still deliver it to the wrong address that you now live 1,500 miles away from. Additionally don’t expect them to ever install the locks on and register (much needed) new communal mailboxes—we waited over 5 months to get keys for the new mailboxes that never came. Who knows if the new people living there are still waiting, or if the thing will ever be activated. One staff member said he was working on installing the locks, but he doesn’t want to drive over to the apartment “because he could get a nail in his tire” (literally what lol?), and the other guy can’t do it because he actually has to be behind the desk. I understand that USPS is having a staffing crisis but so is the entire country; this city’s mail service is absolutely horrible even with that in mind. I’ve lived in three different geographic regions of the country in both city and rural settings and only here have I ever experienced this degree of incompetence.

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