The UPS Store

Reviews

• DG

  David Grossman

  Sep 12, 2026
  1.0
  The best thing I can say about this store is that they are consistently inconsistent. Today I asked them to package up something for me to ship. They told me that the person that does the packaging was not in today and that I would have to come back.
• AL

  Andi Lutton

  Sep 10, 2026
  1.0
  Did not say that the crazy over priced boxes purchased are not returnable although in the same exact condition as I bought them. $40+ for 3 boxes yet $3 at Home Depot. Never will do business with these thieves again. And they couldn’t even begin to give me a correct price on an overnight letter.
• JB

  Jacki Bridgeford

  Aug 28, 2026
  1.0
  Extremely disappointed. I emailed in advance requesting printing, notarization, and shipping of a passport consent form and provided clear instructions because my sister has mild special needs. The notary misspelled both her first and last name, despite having her ID. When I raised the issue, I was initially told I could just correct it myself. After insisting it be fixed, only the first name was corrected, and I had to point out the last name was still wrong. The document was then shipped in soft packaging and arrived badly wrinkled. Finally, when I presented it at the passport office, I learned the document had not been properly dated. I paid nearly $60 for a service that now has to be done all over again. For a notarized passport document, these repeated errors are unacceptable. I am requesting a full refund.
• SS

  Shawn

  Aug 25, 2026
  5.0
  I was met at the door with a warm greeting, felt very informed on how to mail my first package at an ups store. Thank you.
• JB

  Jennie Banks

  Aug 17, 2026
  5.0
  Very helpful team of three guys

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