The UPS Store

Reviews

• KB

  Kiara Bailey

  Jun 29, 2026
  1.0
  This store is closed and it looks permanent.
• LL

  Linda Lotz

  Jun 13, 2026
  5.0
  It’s a great place to ship packages!
• KD

  Keisha Daley,

  Jun 4, 2026
  1.0
  New owners, particularly the older male, are unpleasant and condescending. Gave me a hard time regarding the return label that *Amazon* issued. Wanted to charge me to tape up a small hole in the side of a large box (the box was delivered to me with the hole). Luckily I had my own packing tape.
• CC

  Catherine

  May 22, 2026
  2.0
  Franchise that inflates prices and adds fees that you won't find at a corporate location. The employees I dealt with talked about and laughed at customers up openly, which is why this is a 2 star and not a 3 star review.
• FN

  Farideh Najafi

  May 15, 2026
  1.0
  I’ve used many UPS Stores and this location has been by far my worst experience. If I could give zero stars, I would. Every time I go there, I encounter the same employee, and the experience feels focused on charging for every tiny thing rather than helping customers. For example, at virtually every UPS Store I’ve ever used, if you already have a shipping label, using a few inches of tape to attach it to your package is done as a courtesy. Here, I was asked to pay $1 just for a small piece of tape. It’s not just about the money — it’s the complete lack of customer service and willingness to help. Other UPS locations often make reasonable efforts to assist customers and create a positive experience. At this location, every interaction feels transactional and unwelcoming. I rarely leave negative reviews, but after repeated experiences, I would absolutely not recommend this UPS Store to anyone.

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