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Brand Certified

United States Postal Service

1.7
(335 reviews)

Business Details

11431 Amherst Ave, Silver Spring, MD
20902, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11431 Amherst Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11431 Amherst Ave, Silver Spring, MD
20902, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

1.7
335 reviews
5 stars
45
4 stars
7
3 stars
9
2 stars
9
1 star
265
  • AR
    Annie R
    1 day ago
    2.0
    I mean you can get service here but be prepared to wait 30 minutes. Despite the 3-4 employees working, only one is working the counter. I usually only go to drop off packages with shipping labels already attached. There are always long lines and slow service.
  • ML
    Matti Loiterman
    5 days ago
    1.0
    Just came to ask for a package that was misplaced by their mailman. I was told to wait at the counter for someone from the back to help out. No one came. I wasn't expecting much, but I got even less. I would post zero stars if I could.
  • JD
    Jose Diaz
    Apr 30, 2026
    5.0
    Dorian, the representative assisting customers at the front, was truly exceptional. He demonstrated remarkable patience and professionalism, taking the time to thoughtfully address every question—no matter how challenging—with genuine care and attention. What stood out most was his ability to balance thoroughness with efficiency. He handled each interaction with precision, composure, and a consistently positive demeanor, making the entire experience both smooth and reassuring. It’s clear he takes great pride in providing outstanding service. - That Guy with the Black Samsung Tshirt & gray pants
  • SH
    Stacie H
    Apr 28, 2026
    1.0
    They didn’t have stamps and only one person was working even though there were other employees present. They also had a long line and didn’t tell anyone they didn’t have any stamps at all (not one and no books).
  • JK
    Joel Keralis
    Apr 22, 2026
    1.0
    Terrible, slow service. Do not expect to get out of here in less than 30 minutes. Parking is limited to on-street metered spots. Some of the worst customer service I have ever experienced. Prices on everything are getting jacked up to boot.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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