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USPS self-service kiosk
Brand Certified

United States Postal Service

1.8
(349 reviews)

Business Details

11431 Amherst Ave, Silver Spring, MD
20902, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11431 Amherst Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11431 Amherst Ave, Silver Spring, MD
20902, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 32 items

USPS Services

32 items

BIOBIORT
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

1.8
349 reviews
5 stars
53
4 stars
7
3 stars
10
2 stars
9
1 star
270
  • JJ
    johan
    Jul 18, 2026
    1.0
    just a mess. why is it taking so long
  • TL
    Tigist Legesse
    Jul 14, 2026
    5.0
    We had amazing service from Dorian and his supervisor.
  • SM
    Sandy MLN
    Jun 23, 2026
    1.0
    Eh ido varias veces todo bien, excepto 2 veces que está la misma señora, cuando yo hago el retorno escojo la opción no bolsa y la señora me dice que no me va agarrar nada hasta que lo ponga en una bolsa con ella siempre es lo mismo y las otras personas no son así ellos me reciben las cosas sin decirme que tengo que tener una bolsa
  • DU
    Danielle Ulrich
    Jun 22, 2026
    1.0
    They understaff this location so badly. I feel for the front service employees who are trying their best but wow it takes so long to get anything done...if you even can as sometimes they just tell you services are not available.
  • VQ
    Valentina Mejia Quinonez
    Jun 17, 2026
    1.0
    My experience at this USPS location was extremely disappointing. The customer service was terrible from the moment I walked in. The staff was unfriendly, unhelpful, and seemed unwilling to answer basic questions. I was treated with a lack of respect and professionalism, which made the entire visit frustrating. The wait time was excessive, and there was very little communication about the process. As a customer, I expected courteous and efficient service, but unfortunately, that was not the case. I hope management addresses these issues and improves the customer experience at this location👎🏼

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 26, 2026Yext Knowledge Graph
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